Review Panda Express - Columbia

Every time we come here they are always out food and always have some lame excuse. Then the manager asks me not to take pictures of their lack of food because he doesn't want to be put on blast for not adequately preparing for a Friday night. How do you close your kitchen when you have more than an hour left before closing. I could see if this was a one-time event but this is every time we come. I didn't even bother. Such poor management to always disappoint customers.

This place was generally good for quite awhile but recently their service has gone downhill. I ordered online thinking they would my food ready when I arrived but I proceeded to wait for over 35 minutes past the time they claimed it would be ready while they helped at least 10 other customers who had walked in. I'm fairly understanding on a few minutes but over 35 was ridiculous. Don't both to go here if you expect to receive your meal in a timely manner. I am unlikely to be back to this location and will encourage others to do the same.

I was hoping to try the almond chicken here. There were 6 pieces in the dish that had CLEARLY been sitting there for quite some time. Asked the employee if they could make some fresh, that I wanted to get 2-3 orders of it and didn't mind waiting. She flat out refused to make fresh food for me. Refused it. At 320pm, not 5 minutes before closing. Who does that??! God awful customer service! Nobody wants to eat your soggy and gummy "crispy" almond chicken! Will never, ever, be returning. Ever. Someone better talk to that lady.

I completed a pick up order for 6:45pm and still waited about 20 to 30 minutes. They had only 4 employees on the floor. Their just 🐌. But the food was how and delicious although that is the reason for 4 stars.

Terrible Customer Service. My first time and last time, why is the plastic silverware exposed SMH unbelievable, I spoke to the Manager Larry and he said that’s all we have unbelievable germs all over the exposed silverware.

I decided to order ahead online because I wanted some of the more popular entree options and figured they would be close to sold out. I placed my order at 3:03pm. No problem. The confirmation email stated my order would be ready at 3:10pm. Perfect, seeing as I had to work at 3:30pm (I don’t work far from this location). I would have had plenty of time to drive to work and eat before starting my shift. I pulled up to the drive through at 3:15pm and stated I had a online order. The young lady at the drive through says they only do online orders inside. Okay, no biggie. So I went inside. 3 employees were huddled at the drive thru talking and stopped/stared at me as I walked in. One of them says “online order?” and pointed to the wall by the register to the order pick up area. I walked over and surprise, there is nothing there. I say “It’s not there” and one person peaked around the corner from the drive thru window to verify, but then did nothing. Another employee came out from the back and didn’t say anything to me, just told the cook to start making super greens because they were out. That’s when I realized…they hadn’t even made my order yet. At this point it’s 3:20pm. I waited a few minutes then said I needed to go and asked if I could have rice instead. They made my order and I left with my food at 3:25pm…15 minutes past when it was supposed to be ready/5 minutes before I had to be at work. I’m now late for work and don’t have time to eat. Cool. I get that it’s a minimum wage food service job and you “don’t want to be there” (as stated multiple times by an employee while I was waiting)…but do better.

Double check order when ordering online. They left off large order of egg rolls. Called and was told they couldn’t take it off the 43 dollar order. I could come in and get credit for future purchase. This was my first time ordering and after one time I am done with this restaurant. The honey sesame chicken was boring, no flavor. The fried rice was tasteless, I mean nothing. The super greens consisted of 80% cabbage. The orange chicken was tasty, but the chicken is cut in inconsistent sizes and some was crispy and some was soggy. I would judge the egg rolls had they been included in the order. It was worth losing 10.60 in egg rolls to find out just how bad this place is. While Miyos has its issues the five minute drive down Forest Dr is worth it.

Delicious.com and super customer service. 2 weeks later, im hungry from a busy day, I go here... and there is HAIRRRRR ...in my food!! Disgusting!!