Review Red Bowl Asian Bistro - Columbia

My wife and I found a new place with plant based (vegan) options, since there aren't many in Columbia. The menu even encourages ordering custom dishes. We also like that brown rice is an option, and can substitute meat with tofu.

The worst experience ever here, and I have been here a lot. First, yes they were busy, but that's no excuse... I noticed the table she brought me to wasn't even wiped off. Then I had to ask for silverware so I could use my napkin. Luckily I had some in my purse. I also had to ask for a straw, which she dropped it as she walked by. I ordered walnut shrimp, a favorite of mine. When she brought it by, slid it on the table and kept moving, I had to call her back. There were no candied walnuts on the dish. She took my plate and came back and said, there they are. These were NOT candied walnuts, it was just some plain walnuts they threw on there. By this time my food was cold and I had lost my appetite. If they don't have all the ingredients for a dish, they need to tell you that BEFORE they bring it to the table incomplete. It will sure be a while before I go here again, and the food and service is usually so good...

I’ve been going to this restaurant for many years. The quality in the food is horrible now. My family and I go to this restaurant several times a month with at least or near a 50 dollar order each time. The last several times they left out the sauce that I’ve paid extra for. This LAST TIME TONIGHT took the cake. The chicken lettuce wrap use to be good. I don’t think they even use chicken now. It’s always over cooked and the lettuce is always old. (Use to be my favorite). Also ordered out of control roll. Use to be good. Now sponge like, hard no sauces over the top. My husband ordered lemon chicken that came with white rice. We received lemon pepper chicken wings instead. We called to let them know about the completely wrong order of lemon chicken and white rice. Place was just closing. They stated the error was the waitress fault not understanding the order. Wanted us to come back to get the correct order and I obliged. Everything else was garbage anyways. I drove the 20 minutes back. Do you know this guy charged me 6.00 for the difference after I had to COME BACK. With gas prices at $4 a gallon!! Really and told me he had to speak with the lady that made the order! Then it should have been taken out of her pocket, Not your frequent consistent paying customer because they didn’t get the correct food!! His response was I let you have the lemon pepper chicken wings!!! News Flash!!!! I didn’t want the chicken wings!!! No one wanted the tasteless lemon pepper chicken wings. That’s why I’m here!!! So I gave him the 6 plus a tip. And mark my words you lost a paying consistent customer and I will hunt my food before I come back.

My food was horrible. The chicken tasted like it had been sprayed with antiseptic and the rice had no taste at all. I had just been to the Red Bowl at another location and thought I would receive the same service at this one but I did not. My food was not even edible so I just trashed it. So my family and I had to figure out what's for dinner after this fiasco. Avoid this place!!!!! Update : I did not eat in the restaurant and therefore did not know how the food tasted until I got home to eat my food. Your food was too expensive to miss the mark.

Wow. The yellow tail was so amazing. Crazy to think I haven't been here before

Do NOT go here. The manager is rude and argues with you rather than correcting it. She had the audacity to tell us we ordered wrong online despite us having proof we didn't. Then said you paid it's yours. Then when we called in because they said they fixed it and didn't she continued to argue. She is horrible at customer service, horrible at fixing things. Not once have I had an issue at any other red bowl in the area but every time I use the one in Sandhills it's never right and manager is the problem. 10/10 do not recommend. Go to Goji in lugoff of sushiya on Killian instead. You'll get the right food and amazing service unlike here.

I went to this restaurant for the first time ever in my long years of living in columbia SC and I will never eat there again. I ordered some wings and fries. I know you’re prolly thinking, “why would you order just wings and fries from an Asian restaurant” well the reason I did was because it’s on the menu and was what I wanted. I had teriyaki sauce on my wings and it tasted like they ran out of teriyaki sauce and started adding soy sauce to the teriyaki sauce. I had 6 wings but really only 4 because one of the wings was small and defected along with another wing bone breaking apart. It’s like why am I paying over 12$ for a meal that didn’t provide quality of good taste and presentation. I was highly disappointed and I’ll never eat there again. And the young white girl that was at the front register was very non chalant and didn’t even check to see if my food was ready when I walked back in. It’s like she didn’t even remember me from coming in ordering my food 10-15 min ago smh. Horrible customer service and food

So the only reason I even gave a 2 star rating is because of the waitress Emily(I give her 5 stars personally). It started out as a disaster immediately. My aunt made a reservation for 20 people at 2pm on Sunday to celebrate a my best friend'slittle sister. All 20 where there prior to 2pm for reservation. We waited approximately 15 minutes before they even took us to the back area where we were to be seated and when we get back there it was only enough room to seat 8 to 10 of our party. The hostess was stunned as others were seated at the tables that were set for our party but she turned around and walked away without saying anything to us. We all stood in the hallway for a few not knowing what to do until we decided to move out of others way as we were blocking the restroom hallway. We stood back at the front waiting to be told something in which we still had to go seek out the answer because the hostess didn't come back to say anything. We were waiting as we saw one of the larger parties in the area leave thinking that they were going to clean the area for us but no.....they decided to put us in the front area split area split apart from each other at separate tables. No apology no accommodation for the inconvenience of anything. Here we were trying celebrate a going away and the person being celebrated was unable to mingle with her guest due to us being split up. We were nearby but how we were seated we could not see each other. 8 people at one circular booth, 6 at another circular booth, and then 4 at a stand alone table. We were seated and the hostess came and just sat the menus and some utensils on the table but I do mean just sat them. She sat them down in a stack and walked off without saying anything. We should have left then but where could you really go last minute to accommodate that large of a party. Emily was our waitress and she saw our dismay and frustration. She came to the table friendly and constantly with a smile. She took care of us to the best of her ability and she did everything she could to better our experience. She gets an A+ but the restaurant hmph i may not even return. Oh get this, THEY DONT SERVE ALCOHOL ON SUNDAYS. Not that was that big of an issue but dang knowing that prior to the reservation would've been nice. I hope this does not come off wrong but I dont always expect great service from Asian restaurants but I sure didn't expect to be completely disregarded.