Reviews Smashburger

Pre-pandemic this used to be one of my family's favorite burger joints, especially since they offer gluten free burger buns and knew our names and favorites ahead of time! Plus the food was consistently good. But when the pandemic hit this place went downhill fast. I'm guessing it was some kind of management issue as there were never enough employees and a lot of the ones they did have really seemed overwhelmed. The food wasn't great anymore even if you ordered ahead, and the wait time was absolutely bonkers. Seriously our last order in 2021 took 45 minutes! So we decided that until it got better we'd go elsewhere. We've been keeping an eye on reviews and since it looks like there are more positive reviews we decided to at least try again. Glad we did! We ordered online and went to pick it up. The food was already there and ready, and it was back to the same quality as it was before. The girl working the front was nice and friendly, and the place is renovated. Hopefully they're paying the staff well and giving them more hours so this kind of service can continue.

Didn't know they were remodeling, but went in and the employee greeting us. She was the only employee and was super nice and calm even though she was by herself doing everything. She brought our food out and napkins and condiments. Asked if everything looked good or needed anything. And went back inside. She was great. I'd be back.