Michael McBride - McBride's Law
+5
Our first time here. We were celebrating my wife's birthday and we were very happy with choosing The Capital Grille. Everything was perfect: ambiance, food selection, drinks. We had such a great time! The steaks prepared as ordered. The desserts were heavenly!!!! Top notch service! You have to experience it! We will definitely come back. Thank you for making this a very Happy Birthday celebration!!!!
Update 2023-09-22. My wife and I celebrated her birthday at The Capital Grille. Exceptional food, service and a great time!
The food and drinks were served promptly. The lobster and crab cakes were a favorite. Our steaks were over cooked. The medium well was served well done, and the well done was burnt. The manager accommodated us and offered to prepare it the way we asked. They surprised the graduate with a nice dessert. Good experience.
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Great seating, host, servers are superb as always. Pricing is par for Capital Grilles' elevated dining. Nice selections on the cocktail menu. I Tried the Black tie Margarita verdict was just "Good" and the Black berry Sidecar which kinda fell into my subpar Sidecars. My daughter had a shrimp appetizer and the Ctab cake, which was slightly disappointing in size. My fiance had the oysters with bacon which turned out to be quite a bit salty. I ordered the aged Peppercorn Strip/medium with Cognac sauce but it was served definitely Well done, and slightly tough and minimally seasoned. The heavy peppercorn application was Overkill, and I hoped the Couvausier sauce would enhance the steak but to me it actually clashes with the steaks natural beefy flavor, in my opinion. Overall the presention of their meals and ambiance made up for this experience and enjoying Loved ones sharing some time with me. I'll be back to try another steak & different cut. Hey sometimes Chefs can't hit homeroom every time.
Incredible experience with the entire staff. Valet is complimentary, they decorate the table for special occasions, recommendations for food and drink are spot on, and the hospitality is wonderful!
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Very pleased with the Capital Grille. I had gone with my brother and sister-in-law in Independence, Ohio for the first time some months ago. The experience was amazing. The food was amazing. The people were amazing. I was looking for a special place we could go near home to celebrate some birthdays with a nice dinner out. Sometimes when a place is a "chain" with several locations, one experience is not necessarily the same as another. Well, we are now 2 for 2. And we will come again. I feel special at the Capital Grille; I felt like the staff really cared about our experience and what they do, and took pride in that. Very enjoyable, all around.
The Cincinnati location on Edwards Road lived up to my expectations, after visiting the Independence location. Our waiter was extremely personable without being phony. He was truly a kind and friendly person. All the staff members were very professional and knowledgeable.
The menu was extensive, and every item we ordered could not have been better. I had the tomahawk veal chop, which was, well, exceptional, flavorful, tender, and very enjoyable. Everyone else in our group ordered steaks of one kind or another. To be honest, one was not better than another. They all were cooked perfectly, tender, and very flavorful, without being overly salty.
The sides to order for the table were delicious, and plentiful for the 5 of us. Since we were celebrating 3 birthdays, the waiter ordered a sample plate with a couple lovely dessert selections, for each of the 3 of us. Very generous.
I really can't say enough about the Capital Grille. The ambiance, the people, the food, all were 5-star. I wanted a special place to celebrate. And I chose the right restaurant. We will definitely be back.
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Exceptional Dining Experience at Capital Grille in Cincinnati
Excellent Dining Experience; Service, Ambiance and Food Quality
Review:
I recently had an exceptional dining experience at Capital Grille in Cincinnati and I am delighted to share my positive review. My family and I visit this restaurant occasionally for special occasions and business lunches, and this particular visit was to celebrate the birthdays of my two sons.
Upon arrival, we noticed that the restaurant was busier than usual, which led to a longer wait for our order. However, despite the delay, the staff remained attentive and apologetic. When our order finally arrived after approximately 45 minutes, I realized that my steak was cooked well done instead of my preferred temperature. I politely informed our waiter about the issue, and he promptly apologized and assured me that it would be corrected.
To my surprise, a few minutes later, the manager approached our table and personally apologized for the delay and the cooking error. He explained that they were experiencing difficulties due to a large party going on. The manager went above and beyond by offering us complimentary desserts or anything else from the menu, as a gesture of goodwill. I graciously declined, understanding the circumstances and appreciating their effort to make amends.
I patiently waited for my corrected meal, and when it arrived, it was absolutely perfect. What truly impressed me was that, even after the meal, the manager returned to our table and informed us that not only had he comped my meal, but he had also taken care of our bottle of wine. This level of generosity and consideration was truly remarkable.
The Capital Grille has consistently provided us with a great ambiance and delicious food, but what sets them apart is the exceptional customer experience delivered by their staff and management. This incident further solidified our loyalty to this establishment. The professionalism and genuine care displayed by the staff and management are commendable.
I highly recommend Capital Grille in Cincinnati to anyone seeking a memorable dining experience. From the outstanding food to the exceptional service, they consistently go above and beyond to ensure customer satisfaction. Keep up the fantastic work, Capital Grille!
The ambiance and seating arrangements in the restaurant really set it apart from other steakhouses. The waitress, Megan, was very tentative and gave her personal recommendations while telling us about the specials. The steak was cooked perfectly with just the right amount of seasoning, and was much larger than what was stated on the menu. It never felt like we were being rushed out of the restaurant, and we had individuals constantly refilling glasses or clearing the table. Would highly recommend if you have the chance!
Great restaurant! Went here for our anniversary and they did a fantastic job! Ambiance was great, food was cooked to perfection (still thinking about the lobster and crab cake), drinks were great and our waitress Kelli was great. Would go here again!
It was our first visit here and for our anniversary dinner. My wife loved it. The food was delicious. The atmosphere was great. The spacing is just right such that it felt somewhat private even though it is an open setting. The staff was very courteous and attentive. We didn't use it, but valet is included.
Very tasty Lobster Tail and Fillet Mignon! The Cheese Cake is sooo delicious! Excellent service as well!
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