Chipotle Mexican Grill

Food is just like any other Chipotle. Employees do a good job at trying to get your order done quickly but still ensuring people are social distancing. I would like to see them fix their touch less pay system, especially during these times. I was told by the cashier samsung pay didn't work and the transaction would be canceled, so I had to swipe my card. I ended up getting charged twice. Chipotle is a franchise would like to see them get it together.

I am always going to this location for my food. I don’t have any complaints about the food. However, a recent employee informed us online about employees being infected with COVID-19 and being asked to return to work without a negative test result. This is very unsafe for the employees and the customers. Please address this or you will be losing a long-term customer.

They messed up my order twice. The first time they fixed it and gave an immediate refund over the phone and this next time they said I had to go online to there website and do the refund there. I couldn’t find anywhere that states refund. I went to the app and nothing. I googled it and I got suggestions to tweet them. Finally called got the corporate number only for them to tell me the store could do it. And when I called to tell them this then they finally did it only after I told them I called the corporate number. Check your bags before you leave this store.