Review Sumburger - Western Ave - Chillicothe

Perfect Sumbuger like every one I have had.Hot, fresh, &DELICIOUS!!!!Went thru drive thru.

Anyone who knows Chillicothe, Ohio knows Sumburger. This location is not, however, the original location that began in 1953. That original location, like so many other things in life, was better than the copy. That's not to say that this location is bad. There is a slightly different taste but it is still very good and I would still recommend it as a must stop in historic Chillicothe. I always seem to end up with the classic Sumburger Platter with fries and a side of fried mushrooms. The drinks are not self serve so I recommend ordering a large. The ice is that awesome crushed ice. The mushrooms are usually piping hot so be careful when you dig in. I was surprised to see mobile phone lock boxes so you can charge your phone at the charging station and enjoy your meal without worrying about it being stolen. This seems like a great idea to keep kids focused on family time without phone distraction! Very nice touch!

Wife and I were in the area and she was excited to stop at Sumburger. It reminded her of going every couple of weeks with her grandparents. HUGE Disappointment visit. Walked in, placed order: double Sumburger, onion rings, and bourbon chicken with rice. Handed buzzer and after an HOUR wait, wife went in to find out our food had been placed under heat lamps with employees forgetting to "buzz" buzzer. EVERYTHING was bland and dry. Place was understaffed and out of sorts. BUT we can now not trust the food. Crushing and Disappointing visit.

Great Chili Dogs! Although Sumburger is known, of course, for its namesake Sumburger, try their chili dogs. Not too spicy, not too sweet, the chili sauce is just right! The hotdog itself has a nice snap to it and tastes great on its own. In addition to the spectacular chili dogs, we also ordered a bacon cheeseburger platter. If you haven't been to Sumburger lately, the crinkle-cut fries and creamy coleslaw that are standard with platter meals are still as delicious as you remember. The burger and the bacon on the bacon cheeseburger were cooked beyond the point of any juiciness, which is why I'm giving 4 stars instead of 5, but it was still tasty enough for me to devour the entire sandwich. The dining room is open, and it is large enough to accommodate a lot of diners while still maintaining safe social distancing. The staff is friendly and the restrooms are clean and well maintained. We will definitely be back soon.

Not the same as bridge st at all. The order was wrong and my son's cheeseburger had a hair on it. The fries didn't taste fresh and the staff were not all that nice. We won't be driving down from Columbus anymore. Very sad.

Food is good... But! Came back to drop 2 stars review as my child asked for a refill on a kid's cup of slushy. She's 4 and wanted to ask by herself. The boy behind the counter told her she had to pay more for a refill of slushy. A 4 year old has no concept of money and just wanted a literal cup of slushy!! This is after we just dropped nearly $40 on food, btw! Thanks for being rude to my kid! There's free refills on everything else, though?? That's what you told us when we ordered! 😡 So - 2 stars for customer service and maybe you need more training on how to speak to your child customers.

Food made great tonight. Service was also a bit faster and customer service was pleasant.

My partner and I are frequent regulars, I grew up with the original sumburger on bridge st, I so miss that place, the new one is retro modern. It's nice, clean, easy service, staff is friendly, the food is still 👌. It's just not the same one I grew up with so it's very strange and different for me but I am getting use to the new place. My partner and I have a special both, It's our both we always sit at when we go there. I really love sumburger and consider this as the ultimate retro burger joint and a staple icon of chillicothe. I really encourage everyone to go and have a good dinner, they have a wide variety on the menu and the prices are reasonable for this day and age. I hope everyone enjoys.