Potbelly Sandwich Shop - Chicago - Photo album

Awesome customer service. I had a big online order for work I places on short notice and the manager made it happen - and delivered my bags right to my car! Their team went above and beyond. Thank you so much. Will def order here again.

Service is exceptional! The gals behind the counter really know what they are doing. The food is fun and seasonal (blueberry maple breakfast sandwich... whaaat?). I highly recommend the frozen pink lemonade. Prices are reasonable - a shocker for a downtown food establishment. I would come back h

Great food! Atmosphere was very pleasant

Love visiting potbelly. Good food, soup, and shakes for a reasonable price. Additionally, you can be apart of their rewards program and get rewards or emails for free things quite frequently! Of the sandwich places, can't go wrong stopping at a Potbelly's!

Worst Management for a Sandwich shop Ordered a sandwich from Potbelly mobile app with pickup time of 12:50pm. I had to wait for one hour for this sandwich for so called "Order Ahead" order. There were 20 people waiting there for mobile orders for more than 30-40 mins but employees were serving walk-

Literally the worst Potbelly out there. Don’t follow directions and mess up orders continuously

Update 9/4/2019: how do you always manage to deliver late. It is just one block away. You would think that sandwich order should be quick right. I guess not here. Update 5/15/2019: ordered again. Still 1 hour late. Some of the group order is missing. -------- Constantly late delivery of online orde

Quick courteous service. This place will treat you well and serve you well.!!!! Sandwiches were extremely fresh. The food is flavorful, as well as the crew. This is really one of favorite local restaurants.