Sluurpy > Restaurants in Chicago > Potbelly Sandwich Shop
Potbelly Sandwich Shop - Chicago - Photo album
Grabbed a sandwich on my lunch break from work & had a great interaction with Derrick that put a little pep in my step. A good reminder to put out that good energy when you have some to spare . Give him a raise!
Recently went into this potbelly’s and I definitely noticed the positive atmosphere change! Food was really good and so was the customer service!
Fast service, great food, good prices.
This location is top-notch and always has the best customer service. I had been there at various times throughout the day and in the early evening. Soup is always hot sandwiches are always perfectly prepared and they're always willing to accommodate special requests. Food is good. Place is always cl
Exceptionally good potbelly location. Consistently high quality sandwiches and service. Notably higher attention to detail than other potbelly locations downtown.
I LOVE THE MERCHANDISE MART STAFF AT POTBELLYS :) THEY HAVE AWESOME CUSTOMER SERVICE ESPECIALLY THE MANAGER DERRICK AND EMPLOYER DAVANTAE EVEN DOE The cuStomoers can sometime be rude they still keep the same GREAT ENERGY HIGHLY RECOMMEND :):):):):):)
I was motivated today to actually leave a review for anything after getting just the most exceptional and efficient service I have received in a long time. I showed up in the middle of lunch rush and there was easily 12+ people in line ahead of me. Worried, I noted the time and was wondering how lon
I cannot say enough great things about this location. Who ever the manager is does an amazing job at hiring the right people. The staff is always energized and happy. Coming from a management retail background this is so important for the work environment and the customer. Everyone moves as a team a
I’m updating my review because this location has gone above and beyond to get online orders right. They are very friendly and are so efficient! Completely different from early in the year. I’m very happy with this location.
Customer service, on the other hand, never responded to my email. Not the l
I love the Wreck salad, it's really filling meat and cheese combo. I also like the pizza sub or their chicken salad, both are great sandwiches! Potbelly's is very reasonably priced, fresh and filling. I'm at the Mart often and this is a regular option since their is seating - gets really crowded at
The staff is friendly. I am a regular and a few of the employees know my preferences. Some even had a couple if suggestions on how to make my sandwiches even more flavorful
Another solid Potbelly location. The service here is always fast even during busy lunches. There are a few employees that go above and beyond to be especially nice to the customers.
Note: it is on the ground level floor near the NorthEast entrance to the Merchandise Mart at Wells and Kinzie.
Alana not only made me a delicious sandwich but also gave me a much needed moral boost after a long day at the Mart. Thank you Alana for your kind and encouraging words! You made my day with your positive attitude.
go-to catering for our office and the food is always great, the staff is super helpful, and always a positive experience even with last minute orders!
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