Mariam A
First time at a Potbelly Sandwich Shop! We were super hungry while exploring Chicago,
So we stopped in for a bite!
Our party got the Avo Turkey & The Mediterranean in the Skinny size with a side of Broccoli and Cheddar Soup & The Steakhouse Beef in the original size.
The portions are big, even the skinny sandwich was big for me. I had the Mediterranean and swapped my soup with a family member for some Zapps BBQ chips, and I was a happy camper, flavor was good and as a fan of spicy, my spicy needs were met.
I did have the chance to try the Hot Peppers and boy are they HOT.
Overall nice stop :)
Dan M
First time trying this place and thought the food tasted really good. You can customize ingredients to your liking. Shout out to the staff working there. Super friendly, helpful, and positive attitude!
Erica
Yesterday I had a really bad experience at a restaurant and didn't end up getting any lunch. This Potbelly is located in the building I work in, so I went in figuring I would grab some soup and sulk at my desk. The staff were so polite, however what made this memorable was an employee named Taurus. As I was ordering my items, I presume my emotions were showing on my face and she offered me a free cookie, as well as telling me she hope my day get better. This was one of the most kindest acts that was unexpected. I didn't know the bad experience I literally just had could be seen by others, and for this woman to go out her way to attempt to cheer me up and have a better day. These are the type of people you need in customer service industry jobs. I want to say thank you Taurus as YOU did make my day and it was better because of your kind act.
Bo-Shiun Lai
Don't think I would have survived college without this establishment. I probably sampled their entire menu. My favourites are 1) chicken salad sandwich, 2) turkey breast sandwich, 3) meatball sandwich, 4) tuna salad sandwich, and 5) mushroom melt. I always went with big and whole grain/multigrain. Yumm!!
Halcy Russell
I was very full when I visited this place but I really enjoyed the milkshake i got it came with little cookies on the straw. Very charming!
Hannah King
Service was great. Food was hot and I received my order fast. White bread was underwhelming but otherwise I quite enjoyed the meatball
Fouad Zarifeh
Nice like place to have a break from the museum. Clean. Great service. Cheerful staff. Tasty sandwiches that are reasonably priced. I tried their Turkey Fresco and it was very good. My wife had the chicken sandwich and she liked it. We did share a big pickle that was huge.
Harsh Shah
I ordered the vegetarian sandwich and it’s really great. The way they made it was really awesome and the price is really worth it.
Neill Cook
Had the roast beef horseradish sandwich. Fantastic sandwich, enjoyed it more then any sub from Subway
Tanit Martin
Potbelly will not let you down for a quick lunch. This one is located in Merchandise mart first floor. Their salads is yummy as well!
Shaunie B.
Welcoming atmosphere, turkey breast sandwich along with the Mac & cheese delicious! Would recommend!
Phil Maza
Everyone was helpful and friendly. The sandwiches were fantastic.
Laura Hicks
Veggie Melt is supreme! Highly recommend adding bacon. 😉
Across from Art Institute for a quick bite!
Tom Z
I'm always happy with Potbelly sandwiches. I've been going since the original opened in Lincoln Park, I believe. The taste is still what I remember.
The people were helpful and friendly.
Next time I'm downtown, I'll stop by this location.
Bicycling: Very good access as the Lakefront Trail is nearby.
Charlotte L.
Tasty sandwiches. I chose the Mama's Meatball. Pretty heavy sandwich for a lunch, but super tasty!
Ismael D.
I came to get some food with my family
And it was during lunch/ rush hour. All of the employees work super hard to get everyone’s food ready on time. And in the mist of all the people coming in they keep it cool and friendly.
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