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Contact Information
📞
Phone:
+1 708-424-9845
🌐 Website:
https://sbarro.com/
📍
Address:
516 Chicago Ridge Mall, Chicago Ridge
📷 Photos (2)
Photo 1 / 2
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Google Reviews
72
Google reviews
I come here a lot and this week I seen all new staff. It is way better everyone seems to be working together and not annoyed by taking your order.The new GM was there. She was helping everyone making sure the flow was going good, I like it. 👏🏼 good job!
Google
I understand that they looked short staffed , but the guy taking my order was rude when taking my order as if he was annoyed , then I found his long hair in my pizza! I thought hairnets were needed with long hair. I rather pay for expensive pizza outside of the mall then go back there again!
Google
It seemed pretty busy today which was understandable. There was 2 nice young ladies with glasses I wish I could remember there names that took my order I felt kind of bad because it seemed understaffed which is kind of typical now considering the circumstances. What was unfortunate was there was another gentleman there that I thought would jump in to help but whatever was in his phone seemed more important. The food was decent seemed not cooked evenly but I guess it is what it is. He didn't seemed to paying much attention to it.
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Google
Waited for 6 minutes. No one took my order, so I left.
Need to improve customer service, there were another two people waiting.
I understand labor shortage, but at least talk to your customers to let them know you will be with them shortly.
There were 3 employees working today.
Google
If I could give zero stars, I would! Restaurant staff/ servers don’t have any idea of what customer service is, staff was rude, disrespectful, and the cashier rushed us. They were annoyed and apparently angry when they were serving us the food, seems like hate customers and people! 😡. That is not all…staff had NO Mask and gloves when they served out food!!!
The food was disgusting, the salad I purchased was all black and the croutons were sagging (who wants to eat like that?), the pizza 🍕 they gave us was spoiled with fresh cheese on top. When we brought it to staff attention, they got defensive, more disrespectful, the cashier and manager insulted us and they asked us to leave immediately! Really?
What is this? Is these a joke? What type of business is this to treat people like that?
Cashier ans manager refused to give a refund- 😡😡😡😡 I am NOT happy, I think they need to be trained and monitor this restaurant, specially for all the money Sbarro Corporate take from us the customers!
I want an apology, my money back and someone to take care of this business seriously, respectfully and gratefully.
Do NOT EAT there! You will be sick 😷🤒🤢🤮
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Google
Worker touched one of the slices barehanded, my pizzas bread looked deformed, and I couldn't even finish it because it looked really bad. I only ate the toppings and it was Meh.
Google
After we get out of the store we get pizza 🍕 from here and I always get sausage or cheese pizza and you don't even have to wear your mask on. And we always get the last slices or get a new fresh of pizza. Perfect pizza place.
Google
Worst Sbarros I have ever been too. Employees rush you when order. Nobody was even behind us in line. Mac & cheese was over cooked. Pizza was not good either. Seemed like it was sitting for a while
Google
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