Ashley H
If i could give no stars I would give none! Sorry service, major attitude when ordering. We had to repeat the order 4 times, at least. It was 8:30 a.m., no one in line before us or after us, so they were not busy at all.... Seemed to be an issue when we requested ketchup before we drove off. Food wasn't even warm when we pulled over to eat in parking lot next door... 2 napkins in the bag after buying 2 meals & no straws. Had to go up the street at McDonald's & go in to get straws too because there was none in the bag. Worst trip to a Wendy's ever. Hate to leave a review like this but I'm from NC & I am up here on vacation. Such a disappointment. Step it up Wendy's!
Ewanya Smith
The only thing they can get right is the drink order. I don’t know what is wrong with night shift. Whatever you order, they just make up something else and give it to you as if that’s what you ordered. I ordered a asagio bacon ranch sandwich, my sandwich had no cheese, no bacon and no ranch. Instead I had a grilled chicken sandwich with honey mustard sauce on it! That’s not the sandwich I ordered. Complaining is useless because it’s hard to find workers.
Vanessa Johnson
I normally have a phenomenal experience at this location. The people (morning,afternoon shift) are pleasant and the service is top notch. Today, they dropped the ball. My food was haphazardly thrown together. It didn'took appetizing at all.I do not recommend ordering through the mobile app, go through the drive thru, you'll have a much better experience.
Samanta D'Avilar
I order a hot sweet honey meal and received a regular chicken sandwich meal with 1 lettuce and 1 tomato. I did not receive my cheese, bacon, sauce for the sandwich. On top of that, I asked for hot fries, received dried old fried. The person who took my order through drive through was very rude, I did not receive my receipt.
Joshua Stills
Went through the drive-through and there was nobody in line so I thought I would be able to get out of there quick but that wasn’t the case It took them 12 minutes just for them to Take my order which was a big bacon cheddar and they gave me a regular chicken sandwich with fries that were fried hard with old grease inedible 🤦🏾♂️ Went inside For them remake my order And the sandwich was trash & the fries had no salt. Won’t be going here again.
Rosie Rogers
In the drive up line, very slow. I ordered my food. They gave me part of the order, I waited and waited. Had to ask for straws and spoons. Then I had to wait for my salad order. I pulled up to the door. It took over 8 minutes then tge frosting were melting. They redid them still waiting for food. I will never go to that Wendy's again. The Wendy's in Churchland, Va
Courtney Armistead
I'm just waiting on my refund the manager said I would get Sunday night for charging my card twice. When I called the response is "I said it will come to your card, if it's not there u just need to call your bank" it wouldn't be so bad if he wasn't so rude because he sure didn't have that energy when he was swiping my card but the nerve of me to want a refund for overcharging me and instead of voiding one of the transactions I'm told it's my problem and to handle it with my bank. Now I have to report it as fraud because no one wants to at least pretend to care. Ugh, never again and I do NOT recommend this Wendys it's definitely worth driving to another location.
katie rose
Definitely do not come to this Wendy's unless you enjoy sitting in line being ignored and and having the staff go above and beyond to be rude and make sure that you know they are doing you a favor by them coming to work. By far the worst experience at any Wendy's. I almost thought I was at Mcdonald's for a second. I wouldn't return to this location even for free food. The standards here are way below subpar at best. Taco bell is only a few mins away and the service and food are much better.
Debbie An Dave DeWitt
It was very good the buns was a little dry and the burgers was very dry.
Jessica Boykin
Horrible Service. Couldn't even get someone to wait on us still there for almost 10 minutes. Finally had to walk out with my son and his friend and had to find somewhere else to eat. The employees just sit around like they had no clue what was going on. They just kept coming to the front saying I'll be right with you. There was no one in front of me except for some people waiting for their food. Then someone came in the head going through the drive-thru and the order was all messed up. Will never return.
Grae McKeithan Bogle
I ordered a Caesar salad and when I got home I had Ranch dressing. (Yes I know I should have checked.) but seriously, it’s in the name, and the two are NOT interchangeable!
Jade Young
Just had the most disgusting Queso Burger from here.. Not only did I have to pull up and wait 15 mins for it but it was gross and sloppy.. Didnt eat it at all..Sadly this is the closest Wendys to me. Guess ill have to drive to Frederick Blvd which I really don't wanna do. I will say the young man in the window was very polite.
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