Windy City Pizza

First time visiting this location. Had a craving for a meatball sub. Decided to get some wings also. Having grown up in the northeast in Connecticut I have a high standard for meatball subs or grinders. This was the worse one I’ve ever had. The meatballs were ok but almost no sauce and no cheese an no taste. You don’t want too much sauce, but it shouldn’t be dry. It’s like they ran out of cheese and sauce. Look how little cheese was on it!! The bread was terrible also. I’ve come to expect less here in Virginia when it comes to Italian bread. Not only was it spongy but it was 5 inches long. The shortest meatball sub I’ve ever had. I’ve had good experiences at the other Windy City location. This was terrible. The Buffalo wings were tiny, had no taste. It was like they tossed them in some Texas Pete and called it good. I’ll give them another chance but this was terribly disappointing.

I visited this location on Sunday August 22nd. First of all I now live in VA. but I grew up in Chicago. I discovered Windy City when it was fairly new. I was so excited to have some Chicago real deep dish pizza. I usually drive to the VA. Beach location, which is an hour or more. I decided this particular day I would try the Chesapeake store, a little less driving. ALWAYS stick to what you know so there will be no disappointment. I have been to the VA Beach location on several occasions. The problem was I ordered 2 pizza's drove almost an hour to get the pizza. Chicago deep dish pizza has sauce on top, sausage or whatever the meat is all across the pizza not skimpy, then the cheese. One pizza had sausage and the other had half cheese and half pepperoni. I have included a picture of what was left of the pizza. We literally had to look for the sausage. I called the VA Beach store on Monday to express my disappointment. The manager on duty was Tasha. She ask me to email her a picture since I still had some leftover. She said she would get back to me after she had a chance to look at the email. I waited 2 days she never responded. I called again by the third day because no one reached out. I spoke to Mike who said that's not my store I need to reach out to his brother who runs that store. He said he forwarded the email to his brother. I never heard from anyone at that store. I feel if the owner has been sent the email he should reach out to me the customer. I'm very disappointed in their lack of interest towards showing care or concern about the need of their customers. I refer people to Windy city pizza all the time, but they showed no concern at all about my situation. I have an issue with merchants who don't care if the customer is happy. If you look at the picture you will see no sausage. Normally the meat is plentiful. The picture is the sausage pizza. The sausage was very skimpy to none.

This place left there customer service in Chicago. I was literally just told the owner is too busy to call me back and didn’t care if they messed up or not. We order a bbq pizza and it came with almost no bbq sauce on it they said this normal. But we would be happy to give you 8.00 dollars off our 30.00 pizza. I told them to keep ad there good to need it. Save your money to and go to dominion’s at least the food poisoning will be cheaper there.

I’m a transplant from the Chicagoland area. Obviously whoever left negative reviews has never had “real” Chicago food. They’re just too used to a frozen crust with ketchup and cheese. Deep dish pizza takes time to build and bake. I eat there all the time and always love it. If I have to wait a little extra time for the pizza…so what!! Do y’all leave bad reviews for the DMV? Your doctor’s office? Doubt it. This establishment is almost right on point with what I’ve eaten back home. Definitely try it. You won’t be disappointed! We drive all the way from Holland to eat there at the Chesapeake location.