Moe's Southwest Grill

Went to Moe’s in Chelmsford at Drum Hill last night for dinner. Not a great experience. They are suppose to greet you with “ Welcome to Moe’s” , very weak. The place is just going down hill in my opinion. There is never any soda in the soda machine, no sweet tea, the food behind the counter looks dried up, food is cold when it should be warm at least, dinning area is dirty, TV’s are not working, no music, bathrooms out of order, the shades to block out the sun are gone, the people working there are not very professional either. This place was a hit when it first opened and did very well. I don’t know who runs it now but it won’t be long till those doors close for good. I know I won’t be going to this one again.

Omg what a horrible bowl it was so disappointing. I've gone before the pandemic and the food was decent my only complaint was a heavier man working the counter idk his name was as miserable as they come insanely rude other than that no real complaints. Since the pandemic I've gone a few times the portions weren't great but ok enough. The chips were stale everytime but since they were a free side item I would try them and throw them away wishing the would send an employee undercover to chili's to learn how to make chips or maybe and least make them daily and add salt? So today I get home and open the bag and see these two bowls and almost fainted. It looks like they measured the meat with a thimble and placed 3 shreds of lettuce and 2 tablespoons of the fake cheese dennys uses(it doesn't even melt or connect) over a bed of yesterdays dried flavorless rice. The rice is definitely not fresh it tastes like rice reheated from yesterday and its supposed to be cilantro rice all I found in it was a mushy leaf maybe a bay leaf and the rice was so old it became mushy like spinach. The ground beef was also old and dry usually its liquidy and flavorful maybe it was heated too many days in a row. Its was a sad flavorless mess I'm sure the residents in the nursing home and prisoners in the prisons would turn down this "food" for whatever is on on their menu which I'm sure tastes a lot better. Maybe the angry man made the food I didn't go inside and see the workers my passenger did. It seems things have gone way downhill since the pandemic the standards have slipped without the customers in there viewing everything I'm guessing a lot of older food is being used or I think in my case they pulled someone's bowls from last week out of the dumpster and threw them in a bag with some sandpaper chips and called it a day. Very disappointing lunch they should be embarrassed for serving that mess.