Joyce Jones
The sunset cruise was excellent. The entrance & gift shop look like a riverboat which was really cool & when it was time to board we just stepped over on the real boat. Lots of good seating - there is no bad seat, but I would suggest the boat front if you want an unobstructed, see it first view. We sat at a table mid way & it was perfect. There are snacks, food, & drinks available for purchase on the riverboat. The scenery is beautiful, & a live band played the whole time and it was Monday evening. Must come back and bring hubby.
Laura Johnson
Beautiful sunset cruise! Staff from beginning to end was fantastic. The band was fun and had everyone on the upper deck standing and singing tunes from Jimmy Buffet to God Bless America to gospel hymns. The scenery itself was perfect!
Jennifer Bunkers
Awesome. We had the most amazing customer service. Marsha (not sure of the spelling) was incredible. We are from MN and this is the best service we have received in Tennessee. We didn’t even go on the cruise and she was still terrific. We will take the cruise when we return though because of her friendliness. Go here even if you aren’t going on the cruise.
Sally Golson
The Southern Belle Riverboat was a neat experience. Unfortunately, we experienced rain the entire duration of our cruise. We selected the Sunset Cruise, and we enjoyed it! We were seated on the top deck and found seats under the tent, so we did stay mostly dry. There was a live singer on the top deck, so if you’re looking for a peaceful, quiet cruise, this may not be the one for you. We enjoyed our time, but we would have enjoyed it more if the weather was better. Upon arrival, you walk into the “large ship”, which is their gift shop, decorated like a decadent cruise ship. The cruise was 1 1/2 hours total. They took us toward the Dam, and then turned around. We didn’t actually see the Dam, which was a little disappointing, but we were ready to turn around after 45 min. Overall, it was a neat experience and we’re glad we were able to cruise the Tennessee River.
Angelique
It was a neat experience to do once. We felt like it was too long and checked out towards the last 20 mins or so. You really don't see much on the tour other than a few condos, factories, muddy banks, trees, and some barges. There is a concession place on the third level. It was ok. Tables on third level are limited. I had been told we would be able to get an indoor seat without buying the upgraded ticket, but when we got on the boat, everyone was ushered to the third level. When it got cold, and we tried to go inside, the tables inside were setup for the upcoming Valentine's dinner. We couldn't sit anywhere until a nice server started putting chairs at one end so everyone could sit. The gift shop was nice. Unless I did a dinner cruise, I wouldn't care to do the boat ride again.
Erastos Evdoxiadis
We went there as a family of 4. I believe the price was very fair and the service was very good. The only reason it's getting 4 stars rather than 5 it's because I felt that the trip was maybe a little bit too long. I also did not like that we left 30 minutes late and I understand it is not the company's fault for people being late but at the same time I think this should have a left on time or really close to on time. We did the fall colors tour, which is meant to be longer, but I would like to do the regular 1.5 hour tour. I would recommend this ride.
Jeanette Chamberlain
This excursion was a birthday gift to my daughter. The weather during the originally scheduled trip was very inclement so we were rebooked to the sunset tour and given a free charcuterie plate as well. This worked out very well. My daughter and I thoroughly enjoyed our experience on this riverboat tour! It was relaxing, beautiful and tasty! Thank you very much!
Chelsey Owen
My husband and I went on a sunset cruise and it was very peaceful! Entertainment was on the upper level with drinks and food. Easy to find and paid parking is right across the road. We went as a couple but would be fun for kids too!
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