Dunkin'

Dunkin', Charlotte 8334 Pineville Matthews Rd - Charlotte

77/100
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Ratings and reviews

77
/100
Based on 513 ratings and reviews
Updated

Ratings of Dunkin'

Google
Google
Last update on 02/01/2024
3,7
385 Reviews

UE

Uber eats
Last update on 22/07/2020
4,1
14 Reviews

R

Restaurantji
Last update on 22/07/2020
3,7
54 Reviews

Menu Dunkin'

    • Beyond Sausage Sandwich
    • Girl Scout Espresso & Coffee Drinks
    • Go2 Deals
  • . . .
  • Browse the menu

Available menus

Reviews

4
Pokegemz
+4
Good location near the main road but negative because there is no drive-through. Seemed very nice but a little bit understaffed and needed a little bit of cleaning. Otherwise very good coffee and donuts.
5
Tara Talbert
+5
Picked up a frozen hot chocolate for my boss’ husband since his Dunkin’s machine is broken, he was so excited! He said his drink has never looked that good and this was after a 25 minute commute. There seems to be new management in this location and it seems like things are getting turned around for the better, I wish them the beat of luck!
5
Barbi Gearhart
+5
Mark should teach customer service. He did a fantastic job. You treated me like I've been a customer and his store for years. I left with donuts in my hand and a smile on my face.
5
Creeper Van
+5
Very friendly staff and they made my order quick. I don't normally go to Dunkin' Donuts but since my experience going here I will probably start going to Dunkin Donuts more often. The Dunkin Donuts employee also gave me a free donut because he had a coupon laying around. That kind of customer service you don't see very much these days. That's something Starbucks should start to employ with their employees.
5
War Effort Gaming
+5
Sweet staff, yummy donuts, good "shakes." Love it here. Thanks for welcoming me to the city! Price 9/10 Variety 10/10 Food 10/10 Service 10/10 Environment 10/10 Overall 9.8/10
4
jenn
+4
Nice customer service, pretty quick. Coffee is usually good. Needs some touch up on cleaning
5
little girl
+5
breakfast sandwiches made fresh and tasted delicious ! coffee was perfect
5
Cee Boi (cboy704)
+5
The cashier this morning (Elliott I think), was the best customer service I’ve seen anywhere in a long time. He was a gentleman, calm (I was indecisive) and seemed very pleasant. The young lady in the back making sandwiches made them perfect too. Great job to the whole team.
4
Elmar Scaife
+4
Went for the ice cream, and they had a good selection.
5
Sean Carhuff
+5
The employee at the counter was great. Very engaging with all the customers.. I believe the manager didn't understand that he was the reason for people returning. Customer service venues especially fast food restaurants need quick-witted upbeat people to change the stigma of Quick Service Restaurant employees. It would be nice though if Dunkin' Donuts did make all of their donuts in house... Unfortunately they are frozen.

Description

Timetable

Monday:
05:00 AM - 08:30 PM
Tuesday:
05:00 AM - 08:30 PM
Wednesday:
05:00 AM - 08:30 PM
Thursday:
05:00 AM - 08:30 PM
Friday:
05:00 AM - 08:30 PM
Saturday:
06:00 AM - 08:30 PM
Sunday:
06:00 AM - 08:30 PM

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Info

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Our aggregate rating, “Sluurpometro”, is 77 based on 513 parameters and reviews

If you need to contact by phone, call the number +1 704-542-4667

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