Visited twice on the same day. Excellent service for breakfast. Returned at 3:00 in the afternoon for a milkshake, I asked for a large was told that the only size was a kids cup and the order taker used his hands to demonstrate 3" size cup. I asked him if he was sure as I ordered milkshakes quite often at Chick-fil. He said yes with an attitude. I decided against ordering the very item i wanted. I got to the window and mentioned what I was told and discover that he was incorrect.
Always good food (chicken nuggets and waffle fries), always great service, drive-thru was not as efficient as other Chick-fil-A's I've been too - plenty of staff, just looked like they were either training or not well managed). Most Chick-fil-A's I've been too, the drive-thru is a well oiled machine, fast and efficient, this one needs some work - but they were still way better than most other fast food places. I'd still recommend and we'll be back!!!!
I order through mobile app & then go pick up food through the drive thru. Even when the line seems long, it more pretty quickly. Workers are able to pull up my order quickly and its right when I get it.
EDIT: Chick-fil-A always makes it right. The food is always incredible, and the customer service is always excellent. I had an issue with my order after a minor misunderstanding and they made everything right. My original review was meant to be humorous.
ORIGINAL: There's nothing more depressing than sitting in a church parking lot in my company vehicle at 7:30 AM before my 12-hour shift and having to scoop my yogurt parfait into my mouth with an empty Chick-fil-A sauce container because someone forgot to include a plastic spoon. My therapist will be hearing about this quandary and I will be billing this establishment to my insurance company. Other than that, great food as always, 8/10 service. 🐔 🍗 🍳
The drive thru is an experience all its own. Buckle up for a 20-30 minute trek. Food is great as usual. Hopefully the new lot layout will help the flow soon.
Good food (chicken nuggets and fries), pleasant staff (Chick-fil-A always has great teammates), drive-thru was not as well streamlined/managed compared to other Chick-fil-A's (which generally run like clockwork).
Good food (chicken nuggets and fries), pleasant staff (Chick-fil-A always has great teammates), drive-thru was not as well streamlined/managed compared to other Chick-fil-A's (which generally run like clockwork).
Lines are a nightmare in the afternoon/evening. Going early is a must. They need to have their own standalone corner because being in the small a** afton ridge plaza isn’t cutting it.
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