Pizza Hut - Charlotte - Photo album

The location on Fairview Road is THE WORST. I ordered a pizza on and it took so long that I received a voucher for a free large pizza. Tonight I tried to order that Free large pizza and was on hold for over 15 minutes only to get disconnected. I called back and was immediately put on hold. I hu

Caution. Pretty depressing to walk in for carryout. People stacked in the door waiting. This location used to be fine several months ago. Last time ordered online for carryout. Had not started my order when I showed up 25 minutes after it said it would be ready. Waited another 20 inside and watched

Took 2 hours - 30 minutes more than estimated. They forgot the sauces and the pizza was cold when it arrived. Worst pizza I’ve had in many year. I’d have been better off with a frozen one. Won’t be ordering from this one any more. Called to find out if they were coming and the guy in charge act

I ordered a large pizza & they charged debit card an addition add l $9.95,?? More than the pizza cost. I thought it odd at the transaction I entered my pin # then she had me sign like I did a charge. Be careful here ..they add in their own tips? Wont go back. I did report to management.

I ordered pizza online and wasn’t sure if my order went through due to a glitch. I called the store to ask if they had my order and was asked “why would you call here with a question like that? What is wrong with you?” And was then hung up on. Never been more disrespected by an employee at a restaur

Ordered a large pizza and cinnamon sticks. Not only did it take OVER an hour and a half, just a little below 2 hours total, but then was incorrect and sent cinnamon rolls instead of the sticks. Okay, whatever, right- annoying but not a travesty, but then we discover, they are also completely UNCOOK

Ordered 6 pizzas online at 3 o'clock for a 6 o'clock pickup. Something told me I should have called to confirm but I didn't. I showed up at 6 o'clock and the manager looked at me like I was crazy when I told her I was there to pick up my order....then she went to the computer and naturally saw my

I ordered a hand tossed pizza, bread sticks, and a 2-liter pepsi from this location for carry out. When I arrived, at the time the website said my pizza would be ready, it was not ready. I then had to wait 30 minutes for my pizza to cook. Once my order was ready I was informed they were out of Pe