Always love Captain D's and their 2 pcs fish dinner. Stopped by today and was fortunate to catch it on the lunch special which was a BONUS!!! Also, those very unhealthy cracklins are so freaking good.
Good was great and the little lady behind the country was great just to busy for two people working...
Just so there's no misunderstanding this post concerns the Captain D's on Sharon Amity here in Charlotte, NC. Dining room closed, drive through only. The lady at the drive through window was very pleasant. The food looks really good, we haven't eaten yet. And it didn't take long to get the food and our order was correct. If you want Captain D's go to the Sharon Amity location. Stay clear of the location at 123 Eastway Drive.
Good customer service. Food made to order
The food was delicious as always the only thing is they forgot my hush puppies. Service was wonderful they're always so nice even when they're short-handed
Mostly, I go through the drive-thru. My food is always right and the window attendant is always friendly. When I say friendly, I mean that good customer service that was standard in the 80s, friendly. Nice to know it still exist.
Update: My 5 star remains but considering my experience, visiting this establishment for first time at night. This excellent customer service, previously spoken of, may be reserved to day shift. Came through drive-thru after 8 pm on 9/18/2022. Sandwich was thrown together and fries 60% burnt and appeared old. Drive-thru thru attendant wasn't rude, but disengaged. Guess I'll stick to daytime visits, where service is pristine.
The fish sandwich combo has always been our favorite items in the menu. It didn't disappoint! 😍 But, the French fries weren't hot. They were soggy so we didn't eat them. The price of the sandwic combo had increased by 50% which was a big hike. We know everything is getting more expensive, but that was a big jump.
Shot out to the wonderful, courteous , polite...EVERYTHING young man at the drive thru!!!Shot out to Captain D's !! Hot and Fresh!! I'd give that young man 10 stars!! I think I heard another gentleman who seemed to be polite as well...just shot out to everyone that's working that shift 👏👏👏 Now we know how that line can get! It's well worth it to get some hot, good food & courteous service! Shot out raising them young men!!!RESPECT!!! I usually don't do reviews...well I've done one I think but I was so impressed!
The customer service was great the food was good nice & hot
My partner and I come here at least once a month and just want to say how nice the lady at the window always is. It's so refreshing to have good service at a drive thru establishment because it seems like it is nearly impossible to find these days... Especially in Charlotte. The food is always hot and fresh also and they aren't stingy with the tarter sauce. We rarely ever eat fast food, but this place is the place to go when we do.
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