Review The Wine Loft South End - Charlotte

Great shareables menu, a galore of wine options...& attentive friendly staff. I think the flights are well worth their costs, 3 samples and a glass of your choice and there were at least 4 different kinds of flights.

The Wine Loft was our first bar experience while visiting Charlotte. The Wine Loft has a great atmosphere and top notch service to match. We arrived without a reservation but the owners were extremely accommodating and helped us find a table inside very quickly. We really enjoyed the live music and wine selection. The wine was great! Overall it was a great first experience and we would definitely make an effort to come back. Thank you for the great experience!!

Stopped in for a bit of something different, and we found it! The menu is limited, which means the food is excellent. The selection of wines is extensive chosen by the house sommelier to entice and entertain a variety of pallettes. The menu includes pre selected wine flights by palatte and country of origin. However, I tried a flight of 4 wines chosen by the sommelier according to my likes and found a couple of winners. A full glass of my fav came with my food order. Yum! We ordered apps, the Pomegranate Burrato and the Smoked Salmon cakes. Both substantial and both delish! My husband followed with an Italian Panini sandwich. Omg, amazing! I went with the house salad with added chicken; fresh and also delicious! They also have a small selection of desserts, including house made ice cream. We had the bourbon and Irish cream flavor. The chef changes up the flavors occasionally, so be sure to ask what's available when you visit. I have been told he makes a blue cheese ice cream that is unexpectedly wonderful! We will definitely be back the next time we visit Charlotte.

Hosted a year-end brunch for book club and The Wine Loft was the perfect spot. Tapas menu with a good selection, super easy parking behind the restaurant, and really friendly staff. Will definitely be back!

Atmosphere is great. Had the lavender Oat milk espresso martini and the star lord and both were tasty. Service was great even though bartender was by himself for the evening. The pork belly boa buns were also great.

The service here is excellent and the food is good. However, I don't think we got our money's worth for Queens Feast. I had the salad for my starter, but it was missing the almonds. The entree choices are actually listed as small plates on the regular menu. The chicken yakitori entree was tasty but only two skewers. I was expecting something a bit larger. For dessert, I went with the limoncello cake, which was my favorite dish of the evening.

Gabby and Ryan were absolutely amazing! I don’t know if I’ve ever felt so welcome at a food/beverage place to be completely honest. It was as if we had been friends for a while but I just met them. Highly recommended and I will be bringing all my friends when I come back very soon!

What a fantastic place. I absolutely loved the vibe. I would have all of that furniture in my future house. Indoor and outdoor dining options. Enjoyed a wine flight and cheese board. It was all so good and I loved all the white wine that I had. Also enjoyed the Toasted Brie with honey. Highly recommend that!perfect balance of flavors and textures. I ate it all!! I'm definitely going back again to taste even more wine and sample other things on their menu.

We went here immediately after eating at Yunta next door so we didn’t try any food. They had a decent wine list, I always look for Italian reds since they are my favorite and they had 4-5 good options. I chose the Montepulciano which was $11 a glass. I actually really liked it and would absolutely recommend. It was smooth and must’ve been somewhat high alcohol content because I was definitely feeling it after 1 glass. Pours are generous. The atmosphere I gave a 4 because of the live music. It was a beautiful evening and all the outdoor seating was taken so we sat inside. We were the only table sitting inside. Thus, when they had live music, the musician only focused on our table. This is a matter of preference. I would’ve preferred him to just play sets but he interacted a lot with us which my friends didn’t seem to mind. He did make some kinda creepy comments about the bar staff revolving around sleeping with them. Unsure if that’s a running joke they have or just lewdness. It didn’t ruin the vibe but was just a little uncomfortable. Overall would recommend for the wine and service. Probably wouldn’t come on a night they have live entertainment. Parking on the street.

The wine loft is an upscale, sleek, place to have a craft cocktail or glass of wine after a long day. Upon walking in I was mesmerized by the beautiful crystal chandeliers and old Hollywood decor blended with modern elements. It felt cozy yet luxurious. The owner Dan and his staff are warm and inviting not making you feel out of place for walking in after a long hard days work. I was asked what I'd like to drink and after saying "surprise me" the bartender Brandon asked me a couple of questions, after hearing my answers he presented me with one of the tastiest cocktails I've ever had complete with fresh herbs he picked from their patio garden! Their menu is perfectly paired with their craft cocktails and wine. This is an excellent place to bring a first date or a long time friend. You can sit inside among the luxurious decor or outside on their beautiful patio complete with strung lights, spiral topiaries and fragrant herbs and flowers! The music is at a reasonable volume so you don't feel overwhelmed and you can actually have a conversation with the person besidE you. Finally someone got it right! Combining that Cheers everyone knows your name vibe with class and style!

On October 18th, I was invited by a couple friends to meet them at the Wine Loft. I frequent the area regularly but never noticed this establishment existed, I was excited to say the least. The decor was superb and I kept raving all night about making this my new hot spot for wine and great company. However my evening was ruined by poor customer service and a distasteful interaction with the owner. Initially when we arrived we were greeted by a lovely young lady who sat us down and took our initial order. Later in the evening we were then serviced by a different server named Rachel while our first server enjoyed a glass of wine on the patio. Rachel seemed disgusted to service our table, as I noticed, she would smile at the other tables and check on them throughout the night yet when she would approach us she would say "what do want". Sadly it gets worst. After a couple drinks, we approached the bar to pay for our tabs. At which my bill came up to $10.82, I payed with a $20.00 but was returned only $9.00. I politely asked Rachel if she was aware she didn't give me my proper change. Her response was, "we don't give loose change back"; I was stunned. She then kept going on with a nasty attitude, "you can speak with the owner because I have no change to give you" "if you think I am lying, you can look for yourself I have no change in my register". Rachel then yells across the room to get the owner's attention, Sam, where things just couldn't get any worst, but it did. The owner approaches and jokingly states "let me guess you didn't like your experience", what a way to start a conversation. I discussed my experience with him and mentioned this was my first time here and I would probably never return. We continued our conversation next to the bar where the owner made unprofessional regards to the situation at hand.... 1. I am the owner of this successful establishment and we have never gotten any complaints on Rachel. 2. I am more of a minority than you are. 3. If you are arguing over .18 cents I can give you your change, actually I can give you 1.00 back if you would like. 4. I think you must not like Rachel and that is the reason why you're making a huge deal over these .18 cents. 5. I am not defending her actions but my staff are trained to provide great customer service. Needless to say, not once did the owner ever apologize for MY experience or even acknowledge MY concern. The point wasn't to make a big deal about .18 cents but lets all do the math, if 100 people came in today and paid cash and weren't given their proper change that would equal $18.00 dollars in someone's pocket; the owner? the server?. If that continues that would mean about $540.00/ a month, $6,480.00/ a year in someone's pocket; the owner? the server?. Sounds like a great side hustle if you ask me. Don't cheat your paying customers! And if the owner was able to give me my .18 cents why couldn't his employees do the same? Unfortunately for the owner, he lost a potential regular because of his choice of words. I am a successful Public Relations expert with strong ties with the Charlotte community. I have never been so disregarded by anyone in a management roll, let alone, an owner. His disrespect and poor training of his employees turned a very excited patron into someone who would never return and make it a point to let all my friends, business colleagues, clients, family, neighbors, and new associates to not support a business that disregards the feelings and experiences of their patrons. Wine/Champagne was amazing, management and service was distasteful, rude, and unprofessional. I hope this review highlights the mishandling of the situation in the owner's part because this is NOT a business I would recommend to anyone. However, I will recommend the owner swallow his pride because he did more damage than his staff that evening, you never know who's who and this could easily turn into a PR crisis.

Yet another great night at The Wine Loft! Thank you Sam for always being such a great host. You and the wonderful servers/bartenders never fail to make my night anything but spectacular. Whether I'm there for a glass of wine and a tasty snack alone or I'm there with a group of friends, I am always made to feel right at home. I can't explain how comforting this is. The Wine Loft meets all my needs with its great music, tasty treats, sexy wine, welcoming atmosphere and diverse crowd. Thank you!!!

I guess it's a great place if you're a young millennial hipster but I don't think I'll be going back.

I made a reservation for my birthday for myself and a few friends and the staff was nothing short of AMAZING. They were very accommodating which I appreciated They were also very attentive and informative. The food was also very good and the wine selection. Thank you so much for the wonderful service and lovely staff. I will most definitely come back again!!

Great place for parties! Grown and sexy atmosphere with great food and spirits!���

Great food, wine and ambiance. Sam was a joy to talk with and made great selections of wine for us. Thank you for making a great date night for us.

Amazing melting pot of culture with friendly service, wide drink list variety. And a charismatic owner ;-) Thank you for the cosmopolitan environment and chic ambiance Samir☆☆☆♤♡♢♧☆☆☆

First time and Charlotte for my birthday and the experience was amazing. The owners and atmosphere is absolutely amazing! We will definitely be returning. Thank you for a great birthday.

Having the best girls night at the Wine Loft at South End!! Great food, amazing drinks, & incredible people!

It's not what it used to be. Run down. Not very clean. Dessert wasn't good. Wine overpriced. We used to go for the atmosphere but it's not worth it anymore.

Grown and Sexy..... Will be back when I come back to Charlotte for Thanksgiving.

Love love love this place. The environment was amazing

Great atmosphere and awesome employees. Always enjoy my stops in for a glass or two.

Great place! Great location! Great specials! Ask for Lauren �

Sam is terrific!!!!! And the Wine Loft is a great place to have an intimate night of the town....

Owner is terrible. My wife and I, as well as another couple, purchased a Living Social deal for the Wine Loft. Being short of tables, we decided to sit at the bar. We had a nice time, enjoyed a few glasses of wine, as well as some appetizers and light entrees.<br/><br/>The nightmare of the evening came when we asked for our checks and tried to use the living social deal. As two couples paying separately AT THE BAR, we naturally assumed that each of us would be able to put our deals towards our checks, both of which approached the $80 mark. The server explained to us that she could not take both because we were a single group. When we asked why, she simply replied "He won't let us," and nodded to the menacing owner sitting at the corner of the bar. We asked to speak with the owner, and she walked over to get him.<br/><br/>He came over, and started off the conversation with, "What's the problem, sir?" I politely told him that we were paying separately, and each purchased a Living Social deal. He said there was no way he could take both, because we were a group. I asked him if his goal of putting a Living Social deal out was to drive the business. He replied that he did not want people taking advantage of the business. I told him that we were simply using a coupon that we had already purchased, and that based on the way we were treated, we would never be coming back. His response: "Good. If that's the way you feel, then never come back."<br/><br/>Again, this is the OWNER of the business. As a long-time retail manager, if a customer ever had an issue or problem with a service or promotion, I would do whatever it took to take care of them. The owner's tone was incredibly rude and condescending. I'd happily give this restaurant negative five stars if this was an option.<br/><br/>Bottom line: the food and drinks were OK, but overpriced for what they were. But based on the hostile atmosphere created by the owner, I refuse to ever spend my hard-earned money here again. I'd advise you to do the same.<br/>DO NOT GO TO THE WINE LOFT.

We had a great time on the patio - great service, recommendations, and the food was AMAZING!!

Atmosphere is great as always! I was extremely disappointed on the service, I know our server was dealing with an issue at another table. On the other hand the manager clearly walked by us about 3 times and did not ask if we wanted a drink. I understand issues come up with other customers but not attending the other customers was truly neglectful.