James Kennedy
Visited on Christmas Eve. Wait was a little long, despite our reservations, but the staff took the challenge like champions and treated everybody fairly. The food was amazing, and well worth the wait! I will definitely go back!
ahmed hussain
I love Italian food, This is the first restaurant I visited in Charlotte, NC. I love their food, I like the spaghetti with marinara sauce and I ask them to top it with Grilled Salmon, I like my salmon to be grilled with balsamic glaze. ymmmi. I also like the grilled salmon with their special italian orzo mixed with some green leaves. the also have a good selection of homemade pizza
Urban Traveler
Appalling service and mediocre food. There are better places for Italian 🍴
Daniel Jerman (Djerman)
This place was Pretty good, hidden though. I was able to pretty much customize my order and it wasn't all that expensive. The theme is nice as well, and is wide open. The Kitchen is very visible as well which is nice and gives you an authentic feel. While we did go at a not so busy time, the wait was pretty long for out food. Overall a nice lunch/dinner date spot.
George Fleszar
I been to several Macaroni Grills over the years and had good experiences. This, however, was not one of them. First, we entered the restaurant just before 12:30PM for lunch with friends. The restaurant was not at all crowded, nevertheless we stood at reception desk for 5 minutes without even being recognized. This despite the fact that the manager and another staff member were standing within 5 feet of us.
We were seated at a table which had place settings for two. After about 10 minutes the waiter arrived and poured olive oil into a dish for dipping bread. We had to ask for additional place settings and we're brought 2 plates. 15 minutes later he brought the bread but no knives to cut it with.... So we had to ask for knives and forks. He apologized for the delay in bringing the bread out because "they were just baking it".
We ordered soup & salads, soup & sandwich, and one individual ordered soup and an entree. 45 minutes later we were still waiting for our food. So 1 hour and 15 minutes after arriving we finally received our meals. Everything was brought out together, salads, soup, sandwiches, entree.
The soups were all lukewarm as was the chicken parmigian sandwich. The entree was cold and had to be sent back to the kitchen. The salads looked and tasted like they were leftover from the previous day. Two guests asked for a second helping of soup which arrived 15 minutes later. The waiter apologized and explained, the delay was a because they ran out of bowls and were washing them.
Given the poor service and unappetizing nature of the food I will not be going back to this location again.
Chuck Creamer
Very good Italian food. Was not sure what to expect but it exceeded my expectations. The Italian bake was very good and filling
AHR
We visited this restaurant on Saturday, February 15th for dinner and this was by far the worst experience we’ve had. We arrived at 7:17pm and was informed there was a 40-45 minute wait. No problem! However after an hour and 15 minutes later, I checked on the wait time and was told another 15 minutes. Again, no problem! After another 25 minutes, my husband went to check the list and our names were scratched off (we informed both greeters that we were sitting upstairs)!!!! Finally, we were seated! We sat for another 20 minutes (while waitresses passed us several times). They asked each other who had our table and because neither of them were assigned to us they did not bother to assist!!!!!! Finally, a young man waited on us and he was awesome! We left this restaurant around 10:00pm!!!!!!! Never again!!!!!!!!👎🏽
Todd Rosenlund
Service was slow when we arrived. They only had about 6 full tables and it took almost 10 minutes for someone to come over and get our drink order. An additional 5 minutes after that too place our order. I ordered the lasagna, it was not cooked evenly and was barely warm with sections of cold in it. Was very disappointed in my visit here for the amount of money I paid for the meal. I won't go back here. I expect a lot more from a restaurant with their reputation.
Jessica Madison Krug
My husband and I were in 2/13/18 for an early Valentine’s dinner. Jordan was by far the best server we’ve ever had! He was personable, attentive, funny and gave us some great appetizer recommendations. He came back several minutes after each course of our meal to ensure we were enjoying it and we didn’t need anything else. Exceptional experience from start to finish. Thanks, Jordan!
Joe Ordasz
Eating there for a few years. Good food, that keeps going up in price. Ordered 8 oz glass of wine, got 5 oz, maybe. Last visit ordered glass of wine got 3. Use to get full glass. Wait staff always good. Becoming a 'not good value'. Portions good just pricey.
Katherine Henriquez
Love the food and service! The staff is really nice, the starter bread is to die for and the food is delicious �
Ruby Ward
Soup should come before entree, you shouldn't remover dishes from the table unless you ask if someone is finished and you should never remove a wine glass without asking! Worst service ever and we will never be back. Caitlin needs to get a job not serving in hospitality!
Chippy Dangles
Ate here last night. The wait was ridiculous first of all. When i finally did get to place my order I decided to try the chicken alfredo and the lasagna and a salad. The lasagna was disgusting hardly any tomato sauce at all. The alfredo was very dry and the noodles were undercooked. People speak so highly of this place but judging by my first experience I don't see what the hype is about. Just horrible.
Sandra Membreño
I was there yesterday with my 2 friends, from Hendrick it was my first time. The dish the server recommended was pretty ok a lil plain tho , but eatable , lol . Anyways I love the people there they're great, shout out to my waiter Josh he's a beast hehe ���
Katie Mills
It was my first time eating there and my dad took me there for lunch, it was amazing. I thoroughly enjoyed it. Highly recommend it to everyone. $7 lunch menu ready in 7 minutes or it free. Can't beat it!�
Michael Easterday
My very favorite place for Italian food...always good and service is always great.
Sonny McKinney
If you give this place a 5... You're out of your fkn mind!!! Its a dump with lousy food!
Tosha Garvin
I've been eating here since I moved to Charlotte in 1997!! I can definitely say that it was not as good as it has been in the past. The menu options have gotten fewer. The italian corn was great. But, I ordered the penne rustica and the chicken was like rubber. I sent it back and ordered eggplant parmesan and it wasn't near as tasty as it had been in the past!! This used to be 1 of my favorite places to eat. I may try it again as time progresses, but not anytime soon.
Sergio Ordoñez
Love the food very happy with service, i enjoy my dish
Lynne Angeron
Everyone was so nice and friendly. I had never eaten at a Macaroni Grill before and did not know what too expect. Well let me say they met all my expectations and more. Great food and a great experience.
Julie Walker Stickrod
Went to dinner after attending the NASCAR race. Our waitress was Diamond, she was awesome!! Great service and great food!!!
Jeffrey Curry
They burned my meal and did nothing to apologize. I uploaded the pictures for everyone to view.
Eldrena Locke Washington
Food was good but not as good as it has been the past! Menu choices have dwindled. Several years ago I loved coming here but now it's just alright! Big decline!!!!
Lynn Boysworth
Great service and food! My husband had the Mama's trio and I had the ribeye. Both were great. And the bread and olive oil were great also!
Mika Michelle
Food was good, service great!
#NoComplaints �
Will definitely visit again.
Danibean Canada
One of my favorite restaurant.Service is always excellent.Sanitation rating is a little low (Uncc restaurant ).Also I recommend that you check your food in your togo order before you get home.I had an incident last night where I spent 50$ for food and when I got home, I discovered that it was not prepared to our likings and it was nothing I could do about it because they were already closed .Overall it's a great place to dine at.
Kevin Foster
This has just become my favorite restaurant in Charlotte.
Tammy Chappell Proctor
You have to try the chicken under a brick! And the place is fantastic!
Austin E. Jenkins
I don't understand why people like this place...the food is VERY expensive, service not good, and food is not good! I'd give Olive Garden a million times better rating than this. Awful!
Marsha Cruse Furr
When we got there we had to wait 10 minutes for a host to even realize we were there to seat us. Once seated we realized our paper table cloth was dirty with tomato sauce and we had not even ordered yet. Service was slow, table and floors were dirty, and food wasn't very good either. As we were leaving we noticed they have a rating score of 90 no wonder.
Dana Wrigley Kenseth
It was loud, crowded and food not that great. I will not be going back.
Josephine Burgos
Great place for dinner and couples to enjoy a dinner .
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