Review Ihop - Charleston

Elaine A.

I've been to this IHOP several times, so thankfully I know what to expect. And that is... a long wait! Now, I'm a patient person so it doesn't bother me that much, especially since I only saw one waitress working. But when I'm with other people... they sure do complain about it. I tried out the new Lemon Blueberry Ricotta Crepes, and WOW! They were really delicious! My partner and my mom both got a Breakfast Combo of some sort and everything came out fine for them. Their only complaint was, of course, the wait. I'd say we waited at least 30 - 40 minutes for out food. But look, if you're not in a rush, this is a good place to go in Kanawha City. The food always tastes good and it's affordable.

Annissa Standard

This IHOP has to be the worst! The Hostess was the first to give me a bad impression. She seated us at clearly wet table and said she would come back to wipe it off. The Waiter Wayne then told us we could move to another table that was near the exit . Later finding out is the door employees go to smoke as they kept passing my table along with my waiter. The Drink fountain is also a hang out for employees, that don’t care how loud they cuss with my kid sitting there. Soon as my order was put in Wayne returned with my bill before I got my food .The one time he returned to my table after I got my food. I asked for Napkins and he reached over my food to put the napkins down to the back, of a booth table .. . My glass sat empty and I never received my refill. I tipped him well even though the service was very bad, because hopefully he was only having a bad day! This restaurant clearly doesn’t have good Management. I couldn’t tell who was in charge, because every was so relaxed and unprofessional!

Ray Of Sunshine

Been coming to this IHOP since it opened. I have never had a bad experience. Food is always good and hot. But a waiter named Brian had stood out. He was very attentive,nice and very hospitable. I enjoy this IHOP!

C. B. Hall (Harley Triker)

Went there late last evening. Food was good. The waitress was excellent. However they close at 11:00. We got there at 10 and others came in later. Around 10:30 a few of the staff began looking at there watches and staring at the people eating. They actually tried to encourage people to eat faster. That really bothered me. The host began complaining the moment we walked in. He ,a few minutes later, was at someone else complaining about the time. We will not go to this I-Hop again.

Sheila Godbey

Horrible!!!!! Table was dirty when we got to it.. after ordering waited over 30 minutes, then they brought chicken and pancakes instead of waffles. Said they couldn't make waffles. I said that didn't sound good, but I was starving by then. She let me have 2 chicken tenders and reorder. Ordered strawberry banana French toast. My mom was done eating by the time it came. It tasted awful. Then they charged for the higher chicken n waffles on the bill and said she almost didn't let me use my coupon for 20 percent off from the last time I was there and they messed up my order because that manager wasn't there anymore. Fixed my bull finally and I left. No apology or discount. Just bad service and still hungry.

William Taylor

The sandwich was very good, but the onion rings were not so tasty.

Kaiden Hockett

Side salad consisted of Romain and red onions that's it! This particular location is pretty run down, I had gnats all over the wall, at first I thought they were holes until they started moving. Food is sub par. Probably wouldn't ever go to this location again.

Nathan Morrison

Stopped here for breakfast on our way to Kentucky. Food was delicious. Service was slow and not very attentive, but our server was very friendly. My omelette was done perfectly though so it was a fun stop.