Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
50/100
Data Completeness
56/100
Verified Dish
Add Missing Dish
Contact Information
📞
Phone:
+1 877-632-6654
🌐 Website:
http://insomniacookies.com
📍
Address:
145 E Franklin St, Chapel Hill
📷 Photos (11+)
+3
more photos
more photos
Photo 1 / 11
100%
Google Reviews
303
Google reviews
This opened when I was still in college here, so I have a lot of great memories with insomnia cookies. They were such a lovely treat for late nights studying. Some campus clubs would even offer insomnia cookies for their events instead of the classic pizza to get more people in the door. The cookies are still soft, sweet, and gooey many years later and the person who served me the cookie was delightful to talk to.
Read more
Google
This restaurant treated my friend and I with absolutely no respect. I have never witnessed this lack of customer service by any other establishment that I’ve been paying customer for. After promoting a menu item that was not yet available and making us wait for it, then saying that we were unable to wait inside the restaurant until it was done I was appalled. As a paying customer, I feel that an employee should at least devote some sort of respect and kindness to any and other patrons. However, this was not the case. In the future, I hope that employees learn how to treat customers and how to be decent human beings.
Read more
Google
It’s Friday night! Thankfully the line wasn’t crazy long at this Insomnia Cookie location, and service was quick and friendly! I obtained 6 mouthwatering, warm cookies! 😋 Oh no, I won’t misappreciate these cookies by eating them in the passenger seat of vehicle (my boyfriend’s driving). I am anxious to get home, pour me a glass of milk and dig in! LOL
Dude- I just got home. Just took another picture of my cookie box. They gave me 7 instead of 6 cookies! An accident? Complementary? I don’t know! I don’t care! I just know I’m going to enjoy another cookie! 🍪
OMG.. I just dig’d in. These are probably the best cookies I have ever had! 😍 Soft, warm, delicious and not overly sweet! Perfectly baked!
Read more
Google
Every time I order from the Chapel Hill location my cookies aren't delivered anywhere near when they're supposed to be if at all. I've loved their cookies since undergrad so I gave them second and third chances but EVERY time I order from them the cookies aren't delivered. This is definitely an issue of understaffing not the fault of the employees!
Read more
Google
Suddenly they got trust issues with UberEats drivers over cookies? Even though they are the ones making mistakes with orders like missing items etc. (Just happened yesterday)
I won’t be accepting their deliveries from today on because it’s insulting that they make me mark “order picked up” on the app.
We work as a independent contractor not your personal slave!
Read more
Google
Customer service is amazing even at 11 with a line out the door do to covid regulations. The cookies were hot and also good. I could do without the waiting in line and delivery even if just down the block seems to be the quickest option available.
Google
The next time the clerk gives me a bad attitude when he's serving cookies and milk late night I'm going to jump across the counter and *give him a sweet honest opinion*. He acts like it's a huge inconvenience to ask anyone, even the simplist of questions. I watched them give five customers attitude in a row last night, don't like your job? -quit
Read more
Google
🍪🍪 🍪 My favorite is the caramel apple cookie! It's a limited edition, but it's so good. They have eight different types of ice creams🍨 , brownies, chocolate milk, 2% milk, whole milk, nine different traditional cookie flavors, three deluxe cookie flavors and you can make any two cookies an ice cream sandwich. They even deliver them to you. Opened late 🍪 🍪 🍪
Read more
Google
Explore more in Chapel Hill
Help improve this page: