Chipotle Mexican Grill - Chanhassen - Photo album

I usually don't try to leave a bad review based on one bad experience. But looking at other more recent reviews this explains why we got such a bad customer service experience this evening. Perhaps new management? Or just really bad employees. Anyway, I placed an order for pick up 1 hour in advance

This place is closed. Don’t try. ——update—— As of 9/23 it is back open but it shouldn’t be. They are indeed short staffed. Unfortunately they aren’t doing any cleaning at all. Every table is dirty. The counter where they make your food looks like it hasn’t been cleaned all day. Old, crusted food

I preordered about 30 minutes before open and the food quality was poor. I was one of the first customers, so everything should have been fresh. There was no salt in any of the ingredients and the chicken was disgusting. It was burnt and rubbery. I can’t accurately describe the unappetizing taste. W

Being in the neighborhood, I decided to order from this location. It has always been unpredictable ordering from here. I ordered online due to coming to the location, it's been required if coming during certain times of day even if you've already arrived at the store. I ordered two bowls ahead and i

Poor service. Food quality has really gone downhill. Long wait times even after ordering online an hour in advance and prepaying. Very unmotivated staff. They are clearly overwhelmed and under appreciated. Chipotle if you read this - this location is abysmal. Closing it may be the best thing yo

It went this evening to get two bowls to go. Took 35 minutes waiting in line. There were clearly short staffed and their primary concern was fulfilling online orders and leaving the customers in store waiting. The whole food assembly line was a disaster of spilled food everywhere. The food I eventu

Rude unhelpful employees that clearly aren't happy to be working the day BEFORE a national holiday (07/03/22) because they're 'only accepting' online order, no in person or over the phone, however not only does the online ordering show lots of missing ingredients (that in store confirmed they had) b

Worst chipotle experience. If I could have given it a zero stars I would have but google wont allow. Rice was gummy but yet undercooked with absolutely no flavor, no cilantro, lime, or salt. My bowl was also missing chicken and pico de gallo, both of which are shown on my receipt for my order. The l