Jason's Deli

This has to be the worst JD in the Metroplex. I keep trying. Today was the last straw. The chicken salad sandwich taste old, the salad wasn't as fresh or as delicious as other JD I've visited. The portions were much smaller, especially the strawberry shortcake. The strawberry shortcake was still very tasty. The JD on 75 and Park Lane is quite a far drive from my home, but in the future if I have a taste for JD, that's where I'll be. Also, the lady preparing the salads customer service skills are non-existent. I walk up to the salad counter and say hello I ordered 2 salad bars, she never responds but holds her hand out. I'm a little confused as to what she wants and realize she's asking for my receipt. What happened to hello, may I see your receipt please? I almost forgot to mention the 4, literally 4 chips in my bag of JD Kettle chips.

Ordered lunch to go (Nov 25) and I had a good experience. I ordered the “light” portion of the Chicken Club Salad w/Ranch Dressing add red onions with the cheese on the side + a bowl of Chicken Noodle Soup. Everything came as I ordered it except a few more grape tomatoes could’ve been added as they only gave me two. When I arrived the food was ready and customer service was great despite the drive-thru being very busy. I will definitely come back to this location!

Ordered through the drive-thru today, very rainy day and was trying to get back home quick to feel the family. Made the first order and was asked to “hold on” waited, waited and waited. Said “hello?” No answer. I call the store to let them know, maybe their machine broke? They said they will let someone know. Still no response. The cars in front of me all leave so I pull up to the window and the first order is repeated back to me and ready to go. I explained what happened and placed the rest of the order at the window but by this point I’m frustrated and hangry.. definitely not professional & don’t know if I will come back to this location. No sorries or explanation. Train your people better.