Nicholas Lopitz III
I am over McDonald's as a whole but nothing about this location stands out to me, either good or bad. The only reason I went here is I had a coupon and wanted to eat somewhere different. I ordered a quarter pounder with cheese and a large fry, I paid full menu price for those items and the coupon got me another quarter pounder for free. So for one sandwich and one large fry it was $8.14. Take a look at the photo to see what $3.19 worth of McDonald's french fries looks like, and no there were no spilled fries in the bottom of the bag nor did I eat any before the photo was taken. Sum it up to say I won't be returning.
D Dykes
I have twice in the past month tried to get food here using the mobile app - which had been so fast and efficient at every other location that I have tried. This one just fails miserably. Today I ordered and sat in my car for a couple of minutes to give them time. Then after standing in the lobby for 11 minutes I finally asked someone where my order was. Turns out it had been sitting in the bag for 7+ minutes but no one bothered to bring it to the takeout counter.
Whoever owns this location desperately needs to bring in a new team to run it
Nicole Boudreaux
Incompetent staff. A few weeks ago, I was on my way home from work and starving bc I was unable to eat all day. I go through the drive through to pick up a quick meal. I order a Big Mac. Simple enough right? It’s only been on the menu forever. I leave and get home to eat and the Big Mac has no Big Mac sauce. How do you forget the main ingredient??
I decided to give this place another go just now. Running errands with my 4 year old and he loves the nuggets. I order a crispy chicken deluxe for myself. Leave and get back on the road. Decided to park the car and have a little picnic with my kid. I open my sandwich and discover, not only is the sandwich which not a deluxe but it’s the spicy sandwich…drenched in the nasty sauce.
Jason Larkins
Line for the drive thru wasn’t that long so the wait time was nonexistent. Get to the window and they were super aggressive with “here”. After every drink it was “here” and “ok bye”. Then we get home, no straws and one of the drinks weren’t even the right one. So “here” is my review.
Joan Parilak
Deserves a BIG ZERO.
We have been in area for 4 years, and this is the worst ever place. We waited over 15 minutes just now to place an order. Only 1 car ahead of us. The guy said I'll be right with you. NOT!!!!!!
We left without placing an order. I do a lot of traveling by car and that's when I usually do fast food
Never have I had this experience in VA, MD, MA, AL,TN, FL, PA, OH, NM, NC, or, SC. This particular one here at Riverstone PITIFUL! Oh, food always over cooked.
Just finished with never going to see if they have improved in anyway. Don't waste your time. Go to the one in Holly Springs or the mall.
Raynette Atkins
We went there on 3-26-2022 @ 9:17pm on our way home from seeing my family. We waited in the line to order over 10 minutes then we got up to order it was another 5 or so minutes. They was OUT OF SWEET TEA and pickles for the chicken sandwich. We finally made it to the window the girl gave us the wrong drinks and never TOLD me the price of my order I ga r her cash she came back and told the price told it has to be the right change or credit card. I WILL NEVER EAT THERE AGAIN.
Gregory Fletcher
Not very good the quarter pounder was cold and way over salted cold nuggets too staff cracking jokes while customers waited but I have 4 kids and the play area was open. Also had to scream in the back because I got tired of waiting to tell them they were out of sweet tea up front and to give me and my kids some from the back. They acted like it was a bother for them to have to do that and offered no apology.
PD Losack
I ordered 6 McGiddles and 1 big breakfast at the drive thru @ 9:46 in the morning on a Sunday. Typical Sunday drive-thru. Got to the window and was asked to pull forward. No worries, I've worked in fast food and understand the drive-thru clock. 4 orders were served and went out behind me while I waited. A 5th order was asked to pull forward to the curbside parking. 16 minutes later.... my order comes out. I asked why it took 16min to make 6 mcgriddles and 1 big breakfast, the answer was we're understaffed. I asked for the managers name and a card. He said his/her name was Kelly. Neither Kelly nor the delivery guy came out after waiting an additional 5 minutes. I could say a lot about the need for training, management, and customer experience... but I'm going to leave
it as YOU CAN DO BETTER!!!
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