Jack In The Box

I was idling at the parking lot for about 10-15 mins waiting for my friend's call to place an order on the app (I personally find it easier using the app than speaking to someone at drive-thru). One of the employees came out for a smoke break and was starring at my car suspiciously. I told him that I'm going to pick up the order as soon as I receive my friend's call. After I placed the order, I drove straight up to the window mistakenly but no one acknowledged me for 5 mins. I decided to drive out. I realized I had to make a u-turn to start over the drive-thru process! The guy who served me was the employee who starred at my car suspiciously. When I asked for sauce for all my side orders (mini tacos, egg rolls, curly fries, etc) he bluntly said "for what" I gave him a ridiculous look and said "for my side orders" he then goes "which one" ok, do you not review the items before you hand out the order!? It's common sense to ask a customer "do you need any sauce or napkins?" Anyway, he dumped the sauces into my hand with full of attitude then walked away. Do you not know how to say "thank you"..?? My sandwich was supposed have onion rings in it but that was missing. No napkins too, it was hellaaaaaaaa frustrating lol I am not even from the area but just wanted to surprise my friend who loves jack in the box that lives around the corner!! We're obviously not coming back. This place is the rudest jack in the box ever lol

The one star is for service the food is fine. If you can go to ANY other jack in the box the are always rude and in a rush for you to order the milk shake machine is ALWAYS not working. When you get to the window it's no better its a hurry up and take your food it doesn't matter if you want ranch or ketchup it's a bother when they have to go and get it. This used to be a decent place but I avoid it if at all possible unless I really feel like having someone be rude to me.

Previously I rated this location 4/5. Today I have to edit that because I ordered a burger with no Mayo. It came with a mayo based product. I sent it back, and they confirmed what I had ordered, I then also clarified that I wanted no sauce. (I figured I would add my own once home). What I got back did not come with cheese or any of the produce that I would expect for the order. (the only thing wrong with the first sandwich was the Mayo). I did not have time to wait for a third attempt. So now I am eating this overpriced plain burger.

This place always has some kind of issue. Check your bag before driving off the guy literally said 2 tacos out loud and didnt put them in the bag. This place often has long lines and the milkshakes are usually missing something or arent working go to the Hamilton and san tomas jack in the box much better there!

Go to literally any other Jack in the Box. They have (had?)a sign that was lit up saying open 24 hours. Lie. Tried to go another time on a Saturday night, said it was open to 2am on Google Maps. Wrong. Why can't the managers or owner of this place get those simple thing right? Sat there in the drive thru with several other people behind me to just wait over 5 minutes at the speaker for the guy to say they have one more DoorDash delivery and they are done. Judging from the 2 or 3 cars waiting behind me, they also were led to believe they were open.

This place deserves 5 starts simply because of how delicious their Oreo milkshakes are. Top notch. But i went recently and there was one car in front of me in the drive thru and it still took like 10 minutes to get through it. Also their regular fries were not fresh. Also their curly fries are super good. Get them.