Dairy Queen Grill & Chill

I dont understand how you can order the same thing on two separate occasions and get two different things. I ordered two kids meals I did not get the offer for a sundae like its supposed to have and didnt even recieve a coupon to redeem. Also do kids meal not come with any type of toy. My children literally got a brown paper bag and a tray of fries and 2 chicken tenders. I could of just order 2 chicken tenders! Alos the bottled waters were warm so i know that they are not even in a cooler. IThis place just seems to dk what they want on the days that they want and the man got my order wrong and when I pulled up to the window he was texting on his phone. I just think more consistent behavior and menu would be great. If you eat here just check your bag and dont be surprised if they do everything differently than most other DQs. I will not be coming back to this one at this point.