New China #8

Food was really good BUT I will never appreciate a cashier who is curt and rude. She is a business woman and needs to learn how to make the customer feel welcome in the store. This young lady took our order but when asked a question about the order, she responded like I was wasting her time. The next couple had questions about the difference between small or large order. (Small was part of combo and large was only the entree) but the cashier just repeated "small or large" with a huff. Won't be back. The food was no better than the group down the road. They smile they take an order and are very appreciative that you are ordering from them.

Update: still great food! Run by a super nice family. It’s all so delicious! Excellent food. We got the General Tso chicken, Kung Pao chicken, and a shrimp and vegetables dish. Reasonably priced. They cook to order, so might take a minute. Regarding the negative customer service reviews, the woman (I assume owner) is very chinese and very nice. But she does have an accent and might not come across particularly warm and fuzzy. But, great food at a great price. We will go back...

I called to place an order the girl that answered the phone was extremely rude to me . All I did was ask a question about the food . I asked to speak to a manager to report her . She would not give me her name & hung up the phone . Terrible customer service . There are other restaurants in Byron that will give you a excellent customer service . Chick-fil-A is the first one that comes to mind .. I will not spend money in a negative atmosphere.