Wings are great and easy online ordering. Cheese bread is absolutely perfect.
Even though this location is usually very busy and they sometimes run out of some types of dough or toppings the food is always good and the customer service is always excellent. The staff make this location good. Thank you.
I drive through Burgaw on my commute. This location has been acceptable and consistent. If you order around a Friday evening, holiday, or special sporting event you're probably going to have an hour wait just as some of the other reviewers have said. Don't blame the associates. Blame corporate.
The Food Quality is good, but I find Their Customer Service to be deficient. There have been instances where Our delivery was left at the incorrect address. It was a few apartments down. If My Wife hadn't gone down to get it, We would have paid for no product. For the last two times, I have been told that there was no delivery drivers on duty, but I saw one later on that night as I was driving home. Tonight, I was told that there were no delivery drivers on duty, so I went to pick up Our order in the rain. As I was leaving with Our order, I saw a delivery driver leaving the parking lot to go make a delivery. I'm seriously considering writing to "Pizza Guys" to ask them to come to Burgaw. I get a funny feeling that they would put this store out of business. I would SERIOUSLY suggest that You reign this owner in and make Him Shape Up His Act!
My husband and I order from this Domino's often and have always had a wonderful experience. We usually have it delivered and it is always arrives steaming hot and in a timely manner. I have never had a problem with my order and the delivery drivers are always friendly and professional. The few times I have gone to the store to pick up an order it is always clean and the staff has always been nice to us. Sadly most people only write reviews when they are angry but having worked customer service before I wonder if the bad experience was Domino's fault or if the customers are just unhappy with life in general? Either way keep up the good work we will continue to order from your store!
What to expect food wise, it's Dominos. All of these places taste the same unless the cooks are terrible at following directions. Not to slight this place at all. I hardly have to wait long for my order (delivery or pick up). The drivers are always nice and usually don't expect a tip, although I gladly tip. The advent of the pizza tracker is a great addition in service as well.
I love ordering from Dominos! Especially on those nights when I just don't feel like cooking. I always have a great experience ordering from here, whether I'm picking my order up on my way home, or getting it delivered, so I don't have to leave the house. They have excellent customer service, and always make sure that I'm taken care of. My daughter is a vegetarian, and Dominos has many different menu options for the whole family to enjoy, plus they are affordable, and always have great coupons. Above all, the food is always delicious and HOT when it arrives. Thank you Dominos, for giving this 'single momma' the night off, from cooking, and making the clean-up easy.
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