Abbott Rd. Pizza

Placed an order for a sheet pizza, before pickup I called to prepay as someone else was picking it up. I was told they had no record of the order. I asked them to please place the order now and asked if they would deliver it as a courtesy and they said "yes in 35-40 minutes and for a delivery charge". I hung up and ordered from Imperial and had my pizza in 25 minutes. I then waited a month before ordering again, only to get a pizza and garlic bread. Was told 30 minutes on the phone, when we arrived we were told it was going to be an additional 10 minutes because they ran out of an ingredient. 15 minutes later we were given an overcooked uncut pizza and cold, burned garlic bread. When I asked the girl at the counter if the garlic bread she gave me was the one she just took off the top of the oven, the one I saw sitting there when I had entered 15 minutes previously she said she didn't know. No common sense to call a customer and advise them there is a delay and to also wait on cooking other items in the order. Another customer was also waiting for her order just as long as we did and her pizza was done 15 minutes before her wings. I can't imagine what her pizza was like.

I ordered a steak Caesar salad and the steak was grounded. Plus, I had to wait longer than the half an hour they originally told me and then when I got there they gave me the wrong order. Luckily, I knew the people who had my order. But I've never had ground beef on a steak Caesar salad. Super greasy yuck. smh. Update: The manager did call and was very caring and resolved situation. Customer service was excellent. This man really cares for his customers' happiness.

DO NOT GET A FISH FRY FROM HERE!!!! We ordered a couple of fish fries and they were 90% inedible. Our order took 3 hours to get to us. Multiple phone calls made just to get cold soggy fries, absolutely disgusting inedible over garlicky macaroni salad, a roll, gross coleslaw, and a semi ok fish. Never again will we order a fish fry from this establishment.

Just called to place an order. After it sounding like the call was answered the call was disconnected, twice in a row. When the call was finally answered, I was informed that the call was placed on hold cause they are busy. But I was never put on hold or even spoke too, I was disconnected each time. Just a customer trying to place an order and I've have never felt so unvalued. After placing my order I was told about an hour then hung up on. Didn't even ask my name......