Chipotle Mexican Grill

Completely unsatisfied. One of the burritos I ordered was about half the size of the other and the lettuce in my burrito bowl had tree/plant leaves in it. The lettuce also tasted unwashed. I ordered from the app and even arriving early the food was prepared so far ahead of time that it was cold by the time I got home.

Ok, so I’m not normally one to write a review on a restaurant or any business for that matter, but, as the other reviews make clear, this particular chipotle has some bad management issues. Nevertheless, I’ll still start with the positive. Every time I get food at this chipotle (burritos, tacos, salads/bowls, etc.) the actual FOOD/MEAL part of it is quite good. Unfortunately, thats really the only good thing they got going for them. Now for the negative. Sometimes this chipotle location is just straight up closed on days when it should be open. Who knows why, probably staffing or supply issues if I had to take a guess or just bad management. Also, they RARELY EVER have chips for sale. Yes, you read that right, this a chipotle that almost never has chips for sale. I would understand if it were just a day or two due to a broken fryer or something but were talking almost all the time as far as I’m concerned, this place NEVER has chips, it almost unacceptable from a business that advertises them so hugely, could almost be considered false advertising since they never have them. On every occasion I’ve come here they are usually also out of something else too be it chicken, white rice, carnitas, etc. Does the manager of this place understand how supply and demand work?? Seems like they don’t. Lastly, as others have stated, the employees aren’t usually the best either. Rarely do I get “Have a nice day” after I leave the register, but I don’t really care about that very much because I’m guessing the employees are probably also suffering from the poor management. If you want the same type of food and atmosphere but better service, with friendlier employees and CHIPS, then drive a mile down the road and go to the Qdoba. Also they always have all their food options in stock unlike Bozeman chipotle. But I really hope to see this chipotle improve soon, that might take some new management though.

I ordered a bowl. I chose Chipotle because I have a LOT of health restrictions and it makes it easy to choose what I want. Not only did they not remember the chips, they ALSO gave me the smallest portions of food I have ever seen a store handout. It didn’t even come halfway to the top. It looked like someone was giving me the last pieces of their food. The meal was almost $20?! All I wanted was some dinner and I am not one to complain usually but what the heck?