D'benny Sub Shop

Be ready to wait a bit Family owned place whose chicken wings are so popular that that fryer is Always going. They are also learning to modernize their business so please be patient because they are just an amazing Family. No crazy upsell between Uber an in-store prices They have catering too now. No parking on site but there is a small muni lot about a block up on Adams

I love D'Benny's and once wrote a not so good review about something that was not their fault and I wish to ammend that review and apologize for making it now that I understand that the Scallops that I complained about were received by D'Benny's pre-cut before they were frozen by the Company they ordered them from. I have always loved their food especially the Scallops and still do ordered them, often. I also love their Chicken or Shrimp alfredo with Ziti and Broccoli. My Son loves their steak and cheese subs mostly, along with other subs. I do humbly apologize because I made a mistake and I believe in giving credit where credit is due. Sincerely

I ordered an online delivery for Friday Feb 26 and the order came in today (Wed Feb 24) at my work. No harm done, after communicating between the store and delivery guy, they ended up telling me I could keep the food the delivered today. Great! I was not even upset at all, we all make mistakes. I then forgot to ask if I could still get the original order for Friday so I called into the store and the lady on the phone said "YOU should've let the delivery guy know it was wrong order, so why didn't you ask him to take the food back??" and I was like "ma'am it wasn't even my fault the food got delivered on the wrong day. Also I'm not even physically at work right now to even know it was mistakenly delivered, my coworker had to call me to let me know" and she kept talking over me, kept saying "YOU should've done this, YOU should've said this." she hung up on me and I never got my question answered. I'm not one to write a negative review but there needs to be some customer service training done for certain people here. It was very unprofessional and inappropriate the way she started blaming me, a customer, who just wants her original order to still be delivered on the correct day. Everyone/everything else was fine, until I spoke with that lady. UPDATE: They sent us the pizza for Friday, no charge! :)