The Westin Boston Waterfront

November 2023: Stayed here for three nights and was very happy with my stay. Hotel is next to the convention center. Good location. There's a Starbucks in the lobby 👍. I got upgraded to a room on the 16th floor. King size bed had king size pillows! Pillows were a little inconsistent and could use a refresh. Had trouble sleeping because the pillows weren't comfortable. Restaurant bar was pretty decent. Had dinner one night after checking in. Overall, would come back again.

Westin Boston is very conveniently located & is also right next to the convention center. My room was spacious and had a nice view of the square. I believe the staff of this hotel is always little overwhelmed by the number of guests coming in especially being next to the convention center. I had issues with my overhead and hand shower , pressure and temperature, and it took them a few days to respond. Also, if you're a vegan or vegetarian, you would have a little bit of a struggle at the restaurant/ bar. They also couldn't accommodate my late checkout request ( I was told , it is the case on most occasions here), so in case you have a late flight, plan accordingly.

I recently stayed here for a conference. Jen and Valentina helped me with my reservation and both of them were an absolute delight. Check in was flawless, thank you Jarderle for a very smooth process. The Westin is by far the best hotel within walking distance to the Boston Convention Center. Great lobby, FedEx center if you need it, Starbucks in the lobby, rooms are perfect. Thank you for a great stay!

Hotel is very nice. Staff was fantastic. Food at the conference was great. Room was very nice. I had an issue with my lock/key, which took engineering to resolve but then it was resolved for the duration of my stay. This issue is apparently common. The service of food and warm beverages during the conference was lacking (not the staff but the timing). We are unsure if that was a hotel thing or an event thing. Depending on what your plans are for your stay, this is not downtown and it's about.5 like from the harbor in Seaport. Just a heads up. Overall, beautiful hotel with nice amenities and great staff.

The Westin Boston Seaport District Hotel located at 425 Summer Street, Boston, MA 02210 is a gorgeous, very comfortable, well appointed Hotel. *****However - THE BEATS LOBBY MUSIC IS WAY TOO LOUD!!! This place isn’t a bar - don’t have the Music make it seem that way, it’s annoying as heII.**** Other thing is that the room gets hot too easily with the A/C sensor that if I’m not moving, it shuts off! While sleeping it gets stuffy - not ok!! Tech came up and fixed it so that it would not need motion to work (who moves constantly during sleep???) not ok! Room has a great view of Boston, very quiet and the bed is very comfortable too. Highly recommended especially if you are attending the Convention Center as it’s right next to it! Only complaint is that the TV service is a bit slow.

Nice hotel. Person checking us in might have been asleep during the process as he didn't show any emotion or look at us but otherwise checking in was smooth. Room was very nice. Go to the concierge and get a $25.00 coupon for Starbucks. You'll need it because it's the most expensive Starbucks I've ever seen (which is saying a lot). Also a $20.00 coupon for the restaurant. We didn't eat dinner there but were able to use it for a free appetizer. You can also get free passes to the contemporary museum across the street. Parking is $44/day. Great location. Would stay again.

The hotel has a great location if you’re planning to go to the convention center since it’s right next door, they even have a connecting hall way on the second floor. It’s fairly close to parks, stores, restaurants. The rooms were pretty traditional beds, tv with streaming services, one bathroom, tub with shower combo.