Service has gotten much better in the past month. The lady that took my order at the window (had Susan Moore sweatshirt on) was kind and courteous. I had to wait for part of my order. Employee--Antonio brought it out and apologized for delay. They both displayed great customer service skills that d
Waited in line for 15 minutes just to get my order taken, then another 15 just to get my food at the window. Pulled off and bread was extra hard and the drive thru lady had an attitude. 0/5 stars
Wanted to get lunch, however the doors were locked with people inside! Cars were wrapped around the building! Employees wouldn't tell us if they were open or not! Had to find another place to eat!!
Nasty...nasty RUDE people and management. Jamarie was the one who took the order and had an attitude from the start. Came to pick up a mobile order and was told that they did not honor the order there. Ok so how do you get your money back? You get it from the app.... Well please explain that to me.
How are they still open for business?
Service is extremely slow. Even worse if you try to avoid drive thru and order inside. Restaurant was dirty; drink spilled on floor, floor nasty from foot traffic, tables needing to be wiped down and then there's the drink machine (long slow exhale). I try desp
Very very very bad customer service. Manager has attitude problem, order was incorrect, I had to keep coming up to the counter for stuff I was missing (napkins, ketchep, etc). Each time the associates ignore me as I stood there waiting until they were done doing other stuff. I felt no value what so
Very slow for fast food, two unqualified food preparers overwhelmed!
I think I'm done with fast food, cold food, bad attitudes
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