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Sluurpy > Restaurants in Birmingham > Captain D's

Captain D's - Birmingham - Photo album

Food was left out and fish was wrong. I ordered white fish fried hard but received regular fish. Green beans left out. Asked for condiments but was give. It was close to closing time but order should have been correct. Tried to add pictures but couldn't get it to take.
The food was hot. But the workers weren't friendly at all. My question to all cashiers if you don't like greeting people, why apply for customer service jobs. You never know how you will brighten someone's day. We all have bad days I understand that.
White fish with fried okra plate was cooked to perfection and fresh. #8 plate was cooked the same. Some of the best sweet tea in town as well. Always fast & good customer service.
Every time I go to this location, they are always out of every premium sides and it’s aggravating after working a 12 hour shift. They never have anything ready and I’ve had to wait 30+ minutes before on food that I’ve paid for. They need better staffing and training.
The customer service was very bad, young lady had something bad to say about ever customer that came through the drive thru window without any regard for customers in lobby. The fish was dry and not very good.
Went here last night.. received some food that I ended up sick with food poisoning from. Didn’t taste something wrong with the food until towards the end due to me dipping my fish in sauce, so now Im facing the consequences. I’m also pregnant by the way :(
What in the Krang happened to this place? The chicken tenders and bread sticks is the only tasteful things. The service was great honestly awesome. Two young men communication was brilliant over the speaker the food was fresh and hot. The FISH FLAVOR WHICH HAS NOTHING TO DO WITH THE WORKERS. HORRIBL
Pretty good service... Don't show up 30 mins before closing expecting good food..
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