Summer & grace
I got the exact same salad from the zaxbys in hueytown and it tasted and looked nothing alike 😂😒 The salad from hueytown was so neatly done vs this one
Lindsey Williams
Food is always hot and they get the order right almost every time. Good stuff!
emmaline conn
Usually it’s pretty hard to seem disrespectful through a drive thru speaker but today’s experience proved me wrong. Not only was the cashier rude but she also proved that she wasn’t listening by getting almost every aspect of the order wrong. Being short staffed is no excuse to not hold your employees to any standard of kindness or excellence. Next time, I think I’ll just make the drive to Vestavia Hills.
mark tymon
I only ever order the salads and they never disappoint. The lettuce is always crisp, the tomatoes amd cucumbers are always fresh, and the fried onions are a welcomed crunchy texture.
Jennifer Kelley
Lights out at drive thru and all doors locked to dining room one hour before closing. Employees allowing friends to visit inside and chit chat and visit at tables and leaving 2 people behind the counter. Nothing but cash accepted and no salads. Took over 40 minutes to get through the line. Attitudes and young kids working inside arguing with each other.
A Jones
My husband waited in the drive thru line for about 45min to 1hr on a Monday night. He arrived at the drive thru at about 9:30 but didn't place his order until 10pm. After he placed his order they made him pull to the side and wait another 20min. Once he got our food it was not hot and fresh as you would think it should be since he was told to pull to the side. My toast look like it had been bitten out of, the fries were soft and my wings were warm and soft. The night time service at this Zaxbys is lacking severely. They need to fire all the night staff before they run the business into the ground. We will be contacting corporate because this is ridiculous.
Faye Day
Well, today Tuesday, September 8, 2020. I went through the Drive thru at Zaxby’s to get my Baby Sister the Grill Chicken Cobb salad with Thousand Island Dressing. She told me that it was off the chain. She loves Zaxbys. Her salad was fresh, cold and good. Look at pictures!
Mel P
The line was a bit long, but it was worth the wait. The staff was friendly and the food was fresh and hot. Excellent service.
Alexis A
It is mainly the people who work there. Today was the second time somebody laughed in my face. I believe they were talking about me and as customer I don't have to deal with that. I will make sure my money goes somewhere else. The food is mediocre most of the time and the people, with the exception of one woman, are just ridiculous. Today was the last time I will be going.<br/><br/>Oh and they never remember the sauce. It's on the ticket! How hard is it to remember that?
Thomas_spencer09
These idiots are so persistent about charging for extra sauces, and yet they still fail to put them in the bag. It's really sad when it's the manager making the mistakes...Rediculous
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