Review Cold Stone Creamery

Ketera Whitlow

I LOVE EVERYTHING ABOUT THIS PLACE…WE BUY THE EVERYBODY SIZE APPLE PIE A LA EVERYYYYTIME PLUS THEY HAVE OTHER COOL OPTIONS FOR MY 5YR OLD SON TO CHOOSE FROM…I EVEN BUY TWO WALLFE BOWS JUST TO EAT 😂🥰💕❤️

Bianca Scaled

Now I love Cold Stone absolutely love the ice cream BUT the young workers they got now are terrible.. no since of urgency. The line is always long you got 1 back there talking and on his phone nobody is professional anymore.. make it so hard to even support these business because these kids don’t know the first step of customer service..

Lauryn Sierra

This location does not have enough staff. Sadly the poor employee had to ring up and make orders, this caused a long line to form due to not having enough staffs. This also lead to uncleanliness, the gentleman working touched the register and cash then would immediately jump right to the next order without washing his hands or changing his gloves. This can truly cause someone to get sick, the managers need to step up and hire more staff. I did not eat here and I would not recommend coming to this Cold Stone.

Stephanie Robinson

The smell upon entering was so bad there was no way I could even order. At least 4 other people left because of the smell and even a little boy said very loudly "mommy it stinks in here". The workers could care less.

Kelli Lovejoy Thomason

Oreo cookies and cream extreme AMAZING!! I usually get Midnight Delight which is an excellent choice but I felt like changing up a bit. I was not disappointed!! I'll be back!

Nicole Dent

This place makes my stomach happy!!!

RIZWAN Roy

I am changing my review from 5 star to 1 coz, this time I had got the worst service i have ever got. I asked if i can get half and half on everybodys size, the cashier said yes. But i guess the lady who was making it was new and got scared, the cashier who said he can do it just filled up the other side with regular ice cream and told me we can't do it. I was like why did you say yes at first. I am really disappointed with their service and i hate he just gave me random ice cream. I don't even eat that flavor. I had to trash it. I wouldn't recommend this place at all, atleast not for the customer service.

Bambi Darnell

The icecream was amazing! We all tried different creations and all 4 of us were pleased. The staff were friendly and working sooo hard and it was so busy due to Mother's Day. I was really impressed.

Review Cold Stone Creamery - Birmingham