Since July of 2022, I have worked the morning shift part-time at Berrien Springs McDonald's Restaurant rolling breakfast burritos. Our new owner JNKO really cares about customer satisfaction. We all do! The food is always fresh-cooked, made-to-order sandwiches and such. We have proper procedures for
I had to go through the drive thru 4 different times because I kept using my rewards up every order I placed for each of my children. They got to know us very well and laughed alongside us when they kept seeing our new order pop-up as soon as we picked the one we just ordered prior, up. I enjoyed th
Started using the APP recently. It's greatly improved my experience. Love the double cheeseburger đź‘ŤAnd I've made some new friends too!
My teacher canceled class and we all went here. Probably like 20 teenagers walked in at the same time. They were really nice and didnt get irritated. We got our food pretty fast for there being so many orders.
Went through the dive- through for my husband to get a quick bite. They were short staffed that day, so it took longer than expected, but the employees kept a positive attitude and were apologetic for the delay. I really appreciated that, because many times staff working in drive throughs can be imp
In general, I was satisfied with the service. but then I realized that I need to say if something is not enough in the order. and I was given another such order as compensation. well done guys
7-8-23
11:45
I had a fantastic experience at this McDonald's, where one of the employees provided exceptional customer service. His name is Scotty Baggett, and I truly appreciate the outstanding work he did. Scotty's dedication and professionalism made my visit memorable, and I wanted to take the time to share t
Food was decent, however it took forever to get the food to enjoy to
Waited a few minutes at the mic drive then was asked to wait a minute, waited a couple more minutes. Then gave my app ordered, ask to add McDouble, told order on app, said I’ll just place second order, hardly no customers, still waiting. Hope to get my second order. Second visit, better. The QP here
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