After reading through the reviews, I was really hesitant to try this place, but I decided to check it out for myself. I could not have had a better experience. The staff was super friendly. The young man that took my order who was extremely polite. The cook that expedited my order was equally friendly. Definitely not "fast food" as everything was cooked fresh when I ordered it. The quality of the good was terrific! I ordered the Italian Beef, dipped with giardiniera and mozzarella, fries and a drink. The fries were fresh cut, and made when I ordered them. The beef was outstanding! Great flavor! The restaurant was immaculate. My total was $15.65 (they do offer a cash discount, which I opted for). I thought that was reasonable for the quality of food. No complaints at all. I'll definitely be coming back!
I've been going there since the place opened up and that tells you enough how good this place is. I know the original owners now the daughter is running the place and the food is still great. If you're in the area you have to stop in and give it a shot because they are the best. Jimmyp.
They treat us like family! Lots of selections, great tasting food, and fun service! Hope everyone is ok and they open again soon! We miss them!
I love this place. Their Jim and Tom's grilled chicken salad is to die for. the Greek fries are amazing. the cook in the back is super nice and friendly. the Manager is so nice and personable. she makes everyone feel so welcome. I also love that they use real plates and silver ware it gives u the sense of home. I highly recommend coming here.
Every time I come here I have a great experience. The best thing is, you can tell it’s high-quality because of how the food is put together. It’s never just thrown together, like toppings piled on one side. It’s always made with care.
To the owner, I think you need to work on hospitality, perhaps running the orders out to the tables. It's messy when you have 10 people standing around trying to get their food. Otherwise fanatic food for the money can't beat it! Always great service here. Just would like to see you take more initiative during lunch rush.
I have to say this place is doing it right. They are not your big box restaurant. The food is quality. The staff is friendly. I ordered online which is free and nowadays that just don’t happen. But the best part is the approx. delivery time was 50 minutes and the driver was to my work in less than 15 minutes. Because it said 50 minutes I ran down the street to the gas station and the driver had to call me. So he waited 4-5 minutes for me and still greeted me with a smile on his face. Now that to me is service with a smile! I drive a semi so any truck drivers out there if your in the area sitting in a dock and want some quality food delivered in a reasonable time give this place a try I promise you won’t be disappointed. It’s a little more expensive than McDonald’s but I promise the food tastes 10x better. I recommend the chicken kabob with the Greek potatoes. The potatoes will melt in your mouth with the amazing sauce. Keep up the good work over there at Jim and Tom’s!!!
Great service. Friendly staff. Food is solid. Had a combo w/sweet and grilled onions and baked mozzarella. Yum! The beef could be a little more spicy. But the sausage was on point and made up for it. Gyro was good and plentiful. Fry were good! We always eat here. Pepper and eggs during lent are awesome!
I walked in to order lunch, I was immediately greeted by the owner and few other workers. I was treated with respect, they made my order correctly and promptly. The food is delicious! I had the meal of the gyro sandwich with the fries and the drink. My coworkers always told me about Jim & Tom’s so I finally tried it out yesterday and I will definitely be going back. This place has great service. Thank you again! And I highly recommend this place!
Andrew Cool (Chudley645)
+4
Food was pretty good. Girl behind counter must have been training because over charged us for extra fries and didn't seem to know the menu or POS very well. The dining room could have been cleaner but over all good experience.
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