Subway

I've never had a complaint about their food until today. Ordered 3 subs (buy 2 get 1 free) online to be picked up at 1:50. Got there few minutes beforehand and it was all ready to go. Picked it up, thanked them and left. Got home and our subs were terrible! The bread on all 3 was toasted entirely too dark. We got a Sweet Onion Teriyaki Chicken and a Sweet Onion Teriyaki Steak. Both were drowned in the sauce. My daughter got the Steak & Cheese which wasn't too bad except the bread being toasted too dark. Not sure if the lid came off while they were applying the sauce for the other ones but it made them pret near inedible to eat. We had to remove a majority of the veggies to even finish the halves we did eat. First time ordering in a few months and looked like all new faces so maybe new hires. Hopefully they see this and correct whatever it is was going on.

I will personally never go back to this Subway. The food was great and tastes pretty good but the service from the employee Diane was terrible I've been here on several occasions and shes been very rude and disrespectful. She is very impatient while making the sandwiches. She sighs, rolls her eyes and makes you feel like you are inconveniencing her. It is very sad how she treats the other employees as well. I've noticed her raising her voice and down grading them right in front of the customers. She should be fired for this behavior. The owner is just as bad for allowing this to happen in their stores.

I have never had a problem with this Subway location. I have been going here for the last 22+ years. It does get a little busy at certain times but that is anywhere you go. As far and not getting enough stuff on your sandwich or not having things you like, there is guidelines they have to how much you get on anything. I have worked at food places and we had guidelines we had to follow. There are a couple people that work at this that have been there awhile and seem to not care but you will find that anywhere in a business you go to.

My family ordered one of their customized platters for my daughter's birthday party a whole week and a half in advance. The day of the party, I walked in to pick up my order and waited about 10-15 minutes until it was my turn and there's absolutely no order anywhere! Are you kidding me?! I was late to my own party! Thank you for ruining my first experience with ordering a platter, T (initial of employee)! I can't believe you actually "took" my order over the phone down to the nitty gritty detail and had to have a different employee (D) fix your mess! Shame on you! Please do us all a favor and quit. Better yet, I think you deserve getting fired! 😊 Thank you, Devin for making up for the disappointment! She slapped everything together as quickly as possible and gave me my order and a dozen of cookies for free.