Jin Wah Restaurant

Every dish my group got was delicious. The menu was a little confusing but the staff was very helpful and explained everything to us easily. They had hot carts going around for random appetizers which I thought was really cool. Our food got to us quickly and didn't have to wait at all. Really great experience overall :)

Very delicious food!!! Always get the fried rice with pork, udon noodle with exo sauce, and chow mein off the menu. During dim sum, the leaf covered sticky rice with meat inside is the bomb, clear noodle with pork/beef is super yummy, a lot more are to die for. One thing though. 3 stars are for food, minus two stars because of poor service. All the servers/cashier/employees are so slow and unfriendly. It has happened many times, but the second last time and last time we went, we waited over crazy minutes with no service. First time it was over 40 minutes that we had been seated and the waiter did not even come back to take our order. He was happily talking with his coworker eating his lunch and cleaning tables when there literally were no other customers besides us that needed service. We left after 50 minutes. I gave them an extra 10 minutes, but no one came to take our order. The second time it happened, we waited about over 20 minutes and the waiter did the same thing AGAIN. Happily talked with his coworker who was on his lunch and cleaning empty tables. Another table that came a few minutes after us kept clearing their throat to get the waiter's attention, but to no avail. I had put my menus to the side near the edge of the table, then standing up, then just did not care anymore. All of a sudden the waiter comes by but PASSES us and goes to the other table and asks if they were ready to take their order. The gentleman said "I think they were here first" and the waiter said "No it's okay." I literally scoffed since that was ridiculous. The gentleman repeated himself "No, I think they were here first. You should take their order first." and the woman with him agreed. The waiter finally came to us like we did not exist. I thanked the nice gentleman, but the waiter said "Oh your welcome!" like I was speaking to him that he so kindly came to take our order???? No. I thanked the other customer. And to make it worse, he most definitely put our order second after the customers behind us because they got their food first. And I was not trying to listen over, but the waiter did not even get the other customer's soup, and they asked for it to go since they literally did not get it until after finishing their food. And the waiter did not apologize. I love their food, but I really don't appreciate their service. It is the worst. Sadly, I will go back again for their food, but I don't think they deserve any tips anymore for how they treat customers, and it isn't just me that it has happened to.

There was lipstick on my cup and they didn’t give me a straw so I was drinking from a dirty cup until I noticed. After I had noticed I stopped drinking but felt so sick but decided to give it a chance with the food since I already ordered. When it came out, I was so disappointed because the soup tasted like straight up barbecue sauce. Also they only use dark meat for their orange chicken and it tasted too iron-y. Then I’m eating the egg roll and a half grey and half black hair was literally stuck in the roll. I tugged at it to make sure it wasn’t mine somehow and it was lodged in the middle of the roll so there’s no way it was mine. Luckily they didn’t charge me for my meal but they still charged me for the dim sum (which I agree with since I had ate most of it). But I’m shocked a place could be this bad. I took pictures of the cup but she took the egg roll away from me as soon as I complained.