Wendy's

I’m so sick of this restaurant. This is my second time this week trying to order food for my office employees and haven’t been able to. At first it was we only taking cash so I left and went down corporate blvd to the CHASE bank to get cash I made it back at 10:07 and the lady now saying they no longer accepting breakfast orders and if I want lunch I had to wait until 10:30. I asked for a supervisor and was informed that she in fact was the supervisor. I asked her why is there no food available to order when lunch doesn’t start until 10:30 and if I was ordering online it states breakfast is available until 10:25. I told her I would order online as a pick up so they can prepare my food she said if I did so she would politely cancel my order because she already told me that they are not cooking no more breakfast food I then asked for her name because she wasn’t wearing a name tag and she refused to provide me with her name. This is absolutely sad and unprofessional. This Wendy’s needs to find people who want to work or this location will be closing down. I mean have they ever heard of a MYSTERY SHOPPER? Wendy’s need to start sending Mystery Shoppers to see how they employee’s work and if they stores are being operated correctly.

Staff was playing around and ignoring customers... One lady waited for 3 orders just to get her drink the guy forgot to make .. asked for sweet n sour sauce and got BBQ and chicken was not fresh but dry and hard so either over cooked or very old other than that the guy that came in started bagging orders while others are playing around and apologized for the wait

I've never been more disappointed and frustrated with a Wendy's until today. Firstly, I never got a receipt, so now I can't properly file a complaint. I assume that must be on purpose because I didn't know you could mess up an order this badly. I ordered two medium Bacon Cheddar combos and a kids meal. I got small fries and Chicken sandwiches. And when I asked for an extra ranch dipping sauce for my son, I get told that it's going to be 75 cents?! I'd say that I'll never go back, but given the attitude and poor service, that's probably exactly what these people want. Go eat somewhere else, or ALWAYS double check your food here.

Dishonest, fraudulent store. Be careful going to this Wendy's location, they'll swipe your credit card multiple times without telling you and won't answer your phone calls when you try to contact them for a refund. They charged me for my order and for somebody else's order two weeks ago, and I still haven't gotten a refund. I was ignored when I emailed the corporate customer service department and each time I call the customer service number, I'm told someone at the store will reach out to me about a refund, yet here I am two weeks later and still nothing. Either give me my money back or give me the food you charged me for. Absolutely ridiculous. Seriously, don't come to this location unless you're prepared to have your money stolen. I'd leave zero stars on this review if I could.

No matter how often I go to this location (maybe 5 times in the last 3 years), they never get my order correct. I ordered a pre made salad and a drink. Easy peasy. Wrong! First, no salad dressing. Second, given a spoon and knife to eat a salad! Third, the apples were so old they were almost see through! What gives?!?

After trying to go in the lobby at 8:59 p.m. we had to go to drive through. I can see the young man trying to give us the rest of our food but whoever the lady was behind him said that was not for us so as we get back to our hotel we realize the last bag the young man was trying to give us was our food he did his job properly and correctly but if the lady behind him did not know what was going on she shouldn't have to stop him from doing his job

This place is horrible, the help is so rude , waited over 30 minutes in the drive thru , didn’t get all of our food , asked for condiments and the lady said you should of ask for them when You ordered . If the owners want to keep Wendys good name they should shut down , clean up , clean out , regroup and reopen under new management , this place has to be losing sooooo much money . GOOD LUCK😊