ELISHA HENDERSON
They definitely do not open at 5:00 am. I have been here all week working at Our Lady of The Lake Hospital and have tried to come here 4 out of the 7 mornings ranging from 5:05 to 5:30 and there was always a lady at work but would not take any orders. They may wanna change there hours on google because where I'm from ours open like clock work right on time at 5.
Kri (Klmbean)
I ordered a double filet of fish and they gave me a single. Wanted to go back and complain but line was too long and I had to get back to work. Filled out survey and complained there.
Rebecca Mixon
They didn't seem to believe someone could want a hamburger with no cheese, plain, just meat and bread only. The Manager said I should've said, "Plain." I told him I did say that, as well as, "No cheese, meat and bread only." He was nice about it and laughed when I told him no one ever believes I want UNSWEET tea either. People often try to correct me. This McDonald's did get that part right! 🥰😃 The line was slow, but we liked that they had a third window to pick up from so employees didn't have to go outside if they ask you to pull up.
Kayla Nowak
Only got 1 hashbrown and the orange juice was warm. Gave us attitude when we asked for a lemonade, and they said they don't sell lemonade, which seems unlikely. Breakfast combo was way too expensive for the amount and quality of food you get.
Misty Kleinstiver
Ordered a fish meal extra tartar with a coke. Got a cold sandwich that hardly had tartar on it, cold fries and sweet tea. Essan lane really needs to do better.
Brad Peters; CFBE, FMP, CF-SP
Pulled up to order dinner tonight around 7 PM in the mobile app stage the store was closed. Pulled into the drive-through to order a milkshake and all they had was vanilla. McDonald’s needs to pull milkshades off their menu cause I can never keep them in stock.
Shakera Loved’
If I could give it zero stars I would. I have video footage of the disgusting attitudes of the night shift crew and their made up rules… oh did you know that “if a customer doesn’t buy anything they are obligated to pay for a cup of water “??? Oh And that “rule “ ONLY APPLIES AT NIGHT AT THIS LOCATION .. I drove to the Drusilla location shortly after and even asked if that was a thing … guess what ? ITS NOT ! Lol this location is TERRIBLE … the store manager needs to have a meeting … they all over the place
Kent Long
Staff was changing garbage can bags near counter, touching phones, no gloves or handwashing observed. They were laughing and joking unprofessionally in plain view behind counter.
Tyler Harlow
I have been to this McDonald twice and it's been bad. First time they messed up my order and when I walked in the had horrible costumer service. The employees were playing around and looked like they did not care about there job.
An error has occurred! Please try again in a few minutes