They definitely do not open at 5:00 am. I have been here all week working at Our Lady of The Lake Hospital and have tried to come here 4 out of the 7 mornings ranging from 5:05 to 5:30 and there was always a lady at work but would not take any orders. They may wanna change there hours on google beca
I ordered a double filet of fish and they gave me a single. Wanted to go back and complain but line was too long and I had to get back to work. Filled out survey and complained there.
They didn't seem to believe someone could want a hamburger with no cheese, plain, just meat and bread only. The Manager said I should've said, "Plain." I told him I did say that, as well as, "No cheese, meat and bread only." He was nice about it and laughed when I told him no one ever believes I wan
Only got 1 hashbrown and the orange juice was warm. Gave us attitude when we asked for a lemonade, and they said they don't sell lemonade, which seems unlikely. Breakfast combo was way too expensive for the amount and quality of food you get.
Ordered a fish meal extra tartar with a coke. Got a cold sandwich that hardly had tartar on it, cold fries and sweet tea. Essan lane really needs to do better.
Pulled up to order dinner tonight around 7 PM in the mobile app stage the store was closed. Pulled into the drive-through to order a milkshake and all they had was vanilla. McDonald’s needs to pull milkshades off their menu cause I can never keep them in stock.
If I could give it zero stars I would. I have video footage of the disgusting attitudes of the night shift crew and their made up rules… oh did you know that “if a customer doesn’t buy anything they are obligated to pay for a cup of water “??? Oh And that “rule “ ONLY APPLIES AT NIGHT AT THIS LOCATI
Staff was changing garbage can bags near counter, touching phones, no gloves or handwashing observed. They were laughing and joking unprofessionally in plain view behind counter.
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