Review Subway - Baton Rouge

Really bad. Food tastes terrible and seems to be anything but fresh. Tough to screw up a sandwich but they somehow figured it out.

Absolutely the worst subway that I’ve ever been to, if not the worst in the nation. The staff was beyond rude. I was told that the herb and cheese bread was “not ready, but ima give it to you anyways.” I asked nicely for any other bread that was fully cooked, and got a “naw this is wat you gettin.” I didn’t want to be confrontational so I didn’t argue. The bread is doughy; absolutely disgusting. Management needs to look seriously at their staff and do some re-training. Totally unacceptable.

The owner messed up my receipt and my change twice. The last time I was only telling the store manager it was OK but when the line shortens to share with him I was still short....and then yelled and cussed at me gor holding uo his line because it was indeed long. as I only asked for my correct change and then put me out of the store after yelling obscenities. Maybe because I was a woman and was attempted to correct his error. MAYBE because I'm black. I'm not sure. It was disrespectful and he was totally wrong in the situation and will do it again all because he made a simple correctable error I wasn't supposed to catch it perhaps.

This location is never opened on time. Each time I have went the door is locked or the food is not ready. Horrible.

Location is on the ground floor of One America Place between Smoothie King and Times-Pic office. I agree with the other reviewer regarding the staff- they're always polite and attentive. This location is WAY better than the other downtown Subway at Third and North Blvd where staff are consistently rude. My problem with this place is the sandwich oven. I think it might be broken. By the time I get back to my desk sandwiches are always lukewarm. Cold sandwiches are good. Hot sandwiches are good. But a lukewarm sandwich...I lose my appetite after a couple bites. I think they know something is wrong because they always microwave the chicken on my sandwich before putting it on the bread and in the oven. Fix that, and consider opening on weekends or at least staying open until 7pm, and this place will be perfect.

I called in advance to confirm I would be able to use a coupon (free 6in sub with purchase of 30oz drink), was prompted by employee to redeem it with a 5min timer after redeeming only to learn I could not redeem it. Tried calling after to speak to manager or get his name. This location tried to put the phone to the side and I was not able to reach them and heard background noise the whole time. Called corporate and they allowed me to have another coupon for my trouble. In conclusion, especially after reading other reviews, this is not the location to support. Drive down the road to another location before you have to spend more time than I did only to waste a perfectly good coupon. The manager is supposed to call me in response to my complaint. I will update my review after I receive the phone call. It should take no longer than 2 business days to be reached according to corporate. I will update regardless.

Pretty much always have an issue at this location. The owner of the store is VERY rude. His personality is off-putting. He moves at a snail's pace. 1) When he is not present, on two different occasions I've observed his employees loudly bad mouthing him and his employment policies. They use curse words, they're loud, and the entire dining experience is affected by this. 2) When he is present he always does sketchy things with ringing up the bill. Once he's tried to charge me for double meat, when I did not request it. Once I was charged for a steak and cheese when I ordered a cold cut combo. 3) Is not building sandwiches to spec. Will try to put less cheese on a foot long, and less ham. Today I ordered an Italian BMT. It's my understanding that a foot long should have four pieces of ham, folded. I got three pieces, not four. When I said something to him he said no this is how it's supposed to be. Well, he's the only subway in the country who is doing it this way. All in all, I can assure you - it takes a lot to upset me. But this guy is a real piece of work. He's not operating with the quality of service and products that Subway is known for. If you need further evidence, just look at the google reviews. I was not surprised to find out that they're perfectly in line with what I have typed here.

Great spot to get a quick bite in Downtown Baton Rouge.