Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
58/100
Data Completeness
67/100
Verified Dish
Add Missing Dish
🚚
Delivery
♿
Wheelchair accessible
📊 Popular Times
Not busy
Moderate
Very busy
Contact Information
📞
Phone:
+1 513-752-4039
🌐 Website:
https://www.udfinc.com/
📍
Address:
957-961 Cincinnati-Batavia, Batavia
📷 Photos (5)
Photo 1 / 5
100%
Google Reviews
237
Google reviews
There’s an older gentlemen there who is so great, he always greets me every morning when I go in. I’m sad I haven’t seen the older woman with the dirty blonde hair as she was also really sweet. The early morning staff that I’ve interacted with (5am-7:30am) are always super nice.
Tonight’s pair of guys 3/1/2023 were not helpful to my partner. It is 8:30 pm on a Wednesday night, this location closes at 11 am. All ice cream was put away. When he went to ask about the double dipped nectar soda, the man looked at the menu then back at him and said, “a what?” And looked at his coworker “have you made that?” To which he shook his head and they simply stared at him and once he asked if he could get a banana split he replied “I sold the last banana earlier today, all I can make is a vanilla milkshake.” It wouldn’t have been a big deal if he simply said “oh, I’m not quite sure how to make that” instead of making my boyfriend feel stupid for asking for something on the menu. It’s on your menu, I never am able to get a decent item from here that isn’t already packaged.
Last time I got a milkshake the younger man gave me a 2 inch block of ‘fudge’ that made me feel sick, and another time I got a ice cream with hot caramel that was dripping off the sides when he handed it to me. It’s just frustrating when it’s a bit late and you want some ice cream and see UDF is open, and then get there and no ice cream is out and then you are made to feel stupid for asking something that’s clearly on the menu. No other UDF runs like this other than the one on Eastgate drive. There’s already limited options in the area, these two locations make that none.
Read more
Google
Just had to return some milk that had gone bad early. Great customer service. No questions asked! Nice touch in today's climate of customer service! Thanks
Google
Quick in and out, fast friendly staff. Excellent malts!
Google
I frequent this udf on my way to work and the staff is awesome :)The manager, ( i believe her name is samantha) is super kind and helpful always and i can tell she works her butt off! She deserves a raise!
Google
I love IDF fountain pops! The ice is amazing and the cups are styrofoam so it’s a win, win for me!
Google
Love UDF! Their rewards really add up to savings on gas!! And their ice cream is the bomb. 😉😋
Google
Have to give a good rating. I spilled my coffee all over and the lady cleaned it up. I felt horrible and they didn't let me pay for the coffee I spilled. Thank you!
Google
Nice place to stop real quick but all the current construction is a pain, I feel so bad for the employees though as whenever the door opens it sounds this ear piercing shrill noise letting god and everything within 5 miles know that the door is indeed open.
Google
Went here a little after midnight to get some ice cream and my girlfriend got the best banana split shes ever had from UDF. She said its delicious and had a good amount of toppings on it. We highly recommend this store it was very clean and has great ice cream.
Google
I started going here when we moved to this area back in the spring. I found that signing up for their rewards card and downloading the UDF app is really the best. You can lock in fuel prices if they increase, you automatically get a 3 cent discount on their gas just by being a Rewards member, and your purchases can increase the discount. They also have regular specials and one-day freebies on the app! I have gotten the freebies on a regular basis!
Also , the staff at this location have been friendly and helpful.
Read more
Google
Explore more in Batavia
By cuisine
By specialty
Recommended pages
Help improve this page:
