Tcby

Came in last night for the first time in years. I usually frequent the poplar store and let me say this store is organized and decorated and smells clean. The young lady working the counter (Katelyn) was very friendly. I wanted to tell the manager about her until I found out she was the manager! She sold me on a waffle cone dipped in chocolate. Tasted great

This was such a great experience. The woman and the man were simply amazing. They were honestly so sweet! They greeted us when we walked in, they laughed with us the whole time, they created us exciting drinks, and they were honestly the best. I wish I could give it more than 5 stars. Honestly they were the sweetest people. It means so much to go in somewhere where someone seems excited that you’re there. They were busy and treated each customer like they were their best friends. 10/10 recommend!

We stopped because we had saw on FB there are new owners that have made amazing changes to this location. It did not disappoint! First the we got a soft serve swirl and a frozen scoop. Both were tasty and creamy. Store was very clean and owners were so welcoming and clearly happy doing what they love. Unfortunately the "sprinkle expert" aka their granddaughter was not there to recommend her favorite hopefully we will catch her on a future visit as we will definitely be back!!!

Ice cream is really good, service is good but not friendly, we've had issues with our orders, we've ordered a sundae which its described as being served with a brownie, we never get the brownie, we wanted to believe it was because they were very busy at those times and they forgot or whatever, but we were there this week and it was empty and again no brownie, i mean if they ran out of them they can just let you know and its your choice if you still want it, i just ordered it again thinking since they weren't busy this time ill finally get it right but i was wrong.