Chipotle Mexican Grill
621 E Pratt St, 21202 - Baltimore
Recommended by Sluurpy:
2025
2024
2021
#402 of 1114 restaurants in Baltimore
Updated on
€€€
Mexican
Fast Food
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
52/100
Data Completeness
72/100
Verified Dish
Add Missing Dish
🌳
Outdoor seating
🚚
Delivery
🥡
Takeout
🍽️
Dine-in
📅
Reservations
♿
Wheelchair accessible
♿
Accessible restroom
😊
Casual
👥
Good for groups
📷 Photos (11+)
+3
more photos
more photos
Photo 1 / 11
100%
Google Reviews
806
Google reviews
Portion are not equally distributed. If they see you’re a minority they give overflowing meat. I asked them if that’s the meat for my 4 orders and they said Yes! . You can barely count the pieces of the chicken in it. But with their fellow race it’s overflowing that they can’t even wrapped the burritos properly because of overload of meats. The store is dirty, so prepared to clean your own table. Line was long and waited extra 10 minutes more to wait for the chicken to get cooked and end up getting few pieces of meat. What a waste of money and time. I don’t think $8.80 per order is worth it. OVERPRICED. I would give a negative -0 if there would an option for it.
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Google
Great food, friendly staff, and quick service. Good old chipotle. If you go there after 8pm, they might run out of fajitas among other ingredients.
Google
If I could give this location 0 stars I would! The GM should be ashamed of this store location!! They Never and I mean Never have anything!!!! The workers move slow at night and don’t even check inventory on the line! Every time after 5 they are always out of everything. The workers are ALWAYS STANDING AROUND! There’s never management late in the day! You can’t order in person just online! It’s just like everyone in the back doing whatever the hell they want to do! Its ridiculous! Even the worker on the grill said he never worked for a more dysfunctional chipotle before! Just shut down the whole location PLEASE!
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Google
We rolled in around 1p on a Monday with a group of 10 people.
The crew working was a perfect team. They got us through FAST and with great manners. It's super refreshing as I find many restaurants are short staffed and not customer service centric.
The fountain machine was out of ice tea. No problem, they gave us bottled iced tea instead.
You could tell they take customer service seriously.
They earned 5 stars by being themselves. Bravo to this location!
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Google
Long wait times. Appeared short staffed. Order makers tried to be quick. I believe it's very poorly managed, if at all.
Google
Ordered a quesadilla along with other food and they flat out did not put it in my bag. I was charged $9.35 for it and didn't notice until I was already home. I saw them make the quesadilla but they must've never put it in the bag or just put it in a different bag. Chips were stale and felt like biting a rock in half. Also, I could barely understand what the employees were saying.
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Google
Mexican Grill restaurant. I had a bowl with steak and white rice and it was 😋 delicious. The work in a step system, where you keep on adding ingredients till you finally have you customized Mexican meal, jummie !
Google
What can I say ... Food is good but customer service is not that good, we sat outside and the view was perfect, so relaxing and perfect to eat and have a good talk. You can also take a walk and see the "Last Survivor of Pearl Harbor" You have to take a walk there, you will love it!
Google
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