Zodiac At Neiman Marcus - Bal Harbour - Photo album

Outstanding looking store and customer service. The lady at the Creed counter was so delightful and helped us to hone in on the right fragrances. I will definitely come back here for luxury shopping.

Super happy with my new purchase 🙌🏻 Excellent service and fast shipping

my pair of shoes that i paid 900$ for came in a ripped box inside of a gift wrap which was weird since it was packed so nicely but the actual shoe box was damaged. other than that they have a great selection of shoes.

Ordered curbside, received email that my order was ready. I arrive, follow all procedures, called phone number repeatedly, text, I even called guest services to speak to a representative. Apparently no one was able to contact curbside. I waited a total of 40 minutes. I was not dressed properly, so

I was trying to exchange some off white shoes I bought for my boyfriend for Christmas because I got the wrong size. But, they made the whole process so horrible and i was not pleased at all. Their customer service is horrendous and they make me feel uncomfortable. They don’t know how to treat custom

I’m not sure why there was so many negative reviews about this store but I had a great experience today especially Juan in the men’s department on the 3rd floor very professional friendly went above & beyond to make sure I was taken care of I would do come back to shop again thank you Juan

Everything in the store is incredible and the staff is very pleasant and helpful. Found a few good buys, but quite a bit of the collections are way out of our price range.

Jackie in the Tom ford section of colognes was phenomenal. I called a day earlier to see if they had the oud wood and she reassured me that they have it in stock and she will be present for me when I arrive. When I arrived, she greeted me and helped me out the whole time. She even gave me a bottle