Review The Cheesecake Factory - Austin

I love this restaurant! There are so many options to order from. There is even a low carb menu! Everything that I've tried has been delicious. The whole restaurant is designed beautifully. They have a full bar and a separate cheesecake area at the front of the restaurant, where you can order and pick up cheesecakes only. The servers are polite and knowledgeable about the whole menu. The menu can be overwhelming on your first visit but take your time and ask questions. You will want one of everything! The plate servings are large, tasteful and super filling. The mixed drinks were mixed well and were delightful! The servers will box up and bag your leftovers for you. Don't forget to order a cheesecake to go!

We came here for dinner Nov 28. The place is huge. It is a fast food chain with a fine dinning feeling. Every plate is special. The creamy spinach is one of the best. You take into consideration that portions are big and generous. The service is fast and friendly. The original cheese cake is a must try.

Had the pleasure of visiting this place for the first time for a birthday celebration of a party of six. We were greeted with an amazing server named Tara! She went above and beyond in making our visit as enjoyable as possible. I started with a cocktail of Red Sangria mixed with fruit, which was delicious! Followed with an entree of Shrimp & Chicken Gumbo with Brown Rice, which tasted straight out of Louisiana! It was tongue-swallowing delicious! The bread basket of Rolls disappeared in a matter of minutes - we asked for a second round - they were that good! Our entire dining experience was wonderful! Last but not least (drum roll) was my Pineapple Upside Down Cheesecake as my selection of choice for dessert! It was amazingly delicious! We have another b-day coming up soon to celebrate, and guess where we'll be! Yep! Right here at the Cheesecake Factory!

I wanted to try a new dish. I ordered the Shrimp Pasta Bistro along w/ a Lemon Drop. Absolutely delicious 😋 I ordered the Red Velvet Cheesecake on my way out. It was delicious as usual 😋 Definitely returning soon.

We came here for dinner on October 12th. The food was good, just not very good. The rigatoni was undercooked. I like al dente, but it was closer to fresh out of the box. The other food was good, but not like Cheesecake Factory used to be. The waiter was very very good. He was friendly and very attentive. I wish I got his name to thank him here. I'm sure we will be back.

We've loved coming here, but we got extra excited when we started coming for happy hour. They have one of the best happy hours we've been able to find and look forward to it. Great value and quality. Tasty!

The food tastes good but I would argue that the kids corn dogs are unsafe. The sticks are thin and SUPER sharp. I had to take them all off the sticks before my child could eat them. My kids are 2 and 1. Otherwise the staff was kind and my drink never ran dry.

I went for dinner on a Saturday around 730. We had a 30 minute wait. I hadn't been in years and just the thought of the menu was overwhelming 😉. Luckily there was a lighter fare menu that was much smaller than the regular menu. I ended up ordering from it, a cosmopolitan and the lemon Parmesan chicken with asparagus. It was delicious and just the right amount. I would definitely order it again. The waitress was friendly and attentive even though it was a little busy. We didn't order cheesecake after dinner, cuz I was full. I'll go again.

I originally thought that I would have to leave a 1 star review due to the way I was treated upon arrival today by two of the greeter/hosts. But I am beyond relieved that my initial negative experience & first impression was turned into a positive one in the end. I want to sincerely thank managers Daniel & Felipe, as well as our server Fabulous for going above & beyond to accommodate myself & my large party of 13! Unfortunately the restaurants policy does not allow RSVP’s for parties larger than 6, & you can’t combine reservations to fit one group. Knowing this I called ahead of time & spoke with Jazz, who assured me that as long as my party arrives before 1:30-2pm on 12/9, we would have no issues being seated. I told her I would be celebrating a special occasion with a group of about 15. She reassured me that if we arrived @ my requested time of 12:30pm, that it would be no problem because that’s well before their peak busiest hours, & the restaurant would be just opening not long before. I arrived on time along with my party. Parking was down right terrible & they reserved 8 of the front spaces for To go orders, that remained empty during my visit. One of my guest requires handicap parking & still had to park a far distance away from the restaurant after circling the lot a few times. Once I checked in I was greeted by Jazz & another male @ the front counter. I explained that I had called ahead of time & what I was told. Jazz blatantly lied & denied that I ever spoke with her. She also gave me a fake last name over the phone. It was indeed THAT Jazz whom I spoke w/ & that was the first name provided to me on the phone call. She & the male host were rude & not interested in accommodating my party from the start. The male host spoke to me aggressively & told me that He’s “not sure what restaurant I called, but I didn’t call there & I didn’t speak w/Jazz. & REGARDLESS of what I SAY I was told over the phone, We don’t seat large parties of more than 6! I can try to find a table for you but it will be 45min to an hour wait & your party will be split into two groups & seated nowhere near one another. That’s the best I can do for you!” He stood throwing his hands up & shrugging his shoulders in a oh well type of way. He & Jazz both stood firm in their position, never once offered to get a manager & basically said take it or leave it! I went outside to relay the bad news to my waiting group of family & friends. We traveled an hour in traffic from Bastrop to get there & now I’m being told we have to wait an hour & sit apart. LUCKILY when I went back inside, Daniel the manager happened to be there. He was an instant breath of fresh air! He was smiling & greeted me with a welcoming attitude. I explained to him what happened. He immediately told me no worries & asked that I allow him 1min to get a table ready. We did not have to wait or split up after all. He listened to me & apologized on behalf of his staff who were rude to me. He assured me that I would be taken care of, & I was! Felipe another manager joined Daniel in assisting me & my group with getting seated & even cleared a space for my gifts. They congratulated me & were so warm & attentive. Fabulous our server was on his A GAME! He had a system in place that helped him easily manage my party & didn’t mess up on one single thing. He even kept track of all of the split checks. He repeatedly checked on us, offered refills & made sure we had all that we needed. I am so extremely grateful & thankful for Daniel, Felipe & Fabulous! My baby shower brunch turned out to be amazing thanks to those three. I would’ve given 5 stars, but had to take off for my initial experience w/ Jazz & the other guy. The chicken tenders had no seasoning but my waffle was downright mouth watering.

Our East Garland C.O.G.IC. decided to go there for Thursday night during our vacation. Jackson was our server and was great. The strawberry lemonade drinks were some of the best.

first impression: the food was SO good. 3 entrees, 1 appetizer, 1 fountain drink & 2 mixed drinks, & 1 slice of cheese cake roughly $160

We got the jambalaya and the Korean fried chicken both were amazing. We also got the passion fruit mojito and the strawberry margarita on the rocks so good. Couldn’t ask for a better waitress Kristen she was very attentive and made sure we had all of our things we ordered and went above and beyond.

The food, service, and ambiance were nice! We were seated within 5 minutes. We were offered fresh bread and butter to start, we ordered from the lunch menu, and our food arrived shortly thereafter. I would have liked my soup served warmer, but other than that, everything was good.

We decided to go The Cheesecake Factory for celebration today. Knowing how long the wait time could be, I decided to try making a reservation online. The process is pretty straightforward but it goes through Yelp platform. There is no need to have a Yelp account but I ended up calling the restaurant to verify because I did not receive any confirmation by text indicating that the reservation was done successfully. After arriving couple minutes early, we let the host know we're there and we got taken to our table right the way. Yes, I strongly recommend online reservation. 👍🏼👍🏼👍🏼 The service was good and the food that we ordered this time were all great. It took some time for us to go through the menu but we're very happy with what we ordered. In my case, I ordered Shrimp and Chicken Gumbo, I think it was pretty good. For my next visit, I will definitely stick to online reservation and study the menu way ahead of the time. 😅

Felipe the General manager and team are great. We have gone several times and enjoy it. They do a great job with the food and atmosphere! I believe our last servers were Alison and Jason (hope I got it right).

Arrived at 5pm on a Saturday and were seated immediately. Server was friendly and very attentive to our needs. The grilled salmon was seasoned well and quite tasty. Sides of mashed potatoes and broccoli were cool. Other order was the lettuce wraps and the portion size was large and delicious. All in all a very solid service.